Icemaker doesn't work - no ice ejected

posted by Krakus on Dec 18, 2006

Report abuse

I have a problem my KitchenAid Superba. The ice dispenser quit ejecting the ice cubes or crushed ice. I cleaned the whole ice tray completely, still nothing. It looks like the motor is not turning at all. Ice cubes maker functions normally. Took the motor assembly out and connected to 120V, works fine. Seems to me that there is no 120 ac supply to the motor when front dispenser is activated. Is there any fuse in a control circuit? Can you help?

Thanks in advance.

Comment by Krakus, posted on Dec 19, 2006

Catriver, thanks for a fast reply. Regarding the switches, I assume that you are talking about the switches behind the front lever (paddle or control bracket?), which is pushed back by the edge of a glass when the ice dispenser is being used. If so, then I think that these switches are OK, because I can see that the solenoid is activated after the front lever is pressed (ice cubed option selected). And the drive coupler seems be fine to me, I can turn it in my fingers and the motor's rotor turns nicely too. Is it possible that at some point there was too much resistance from the ice when the motor was trying to turn that it damaged the motor control circuitry?

Regards,

I have the same problem.

Best Solution

posted on Dec 18, 2006

catriver

Rank:

Guru
Rating: 94%, 2658 votes

Krakus, there is no fuse in the dispenser assy., but there are two switches mounted on the control bracket. The posts on the brackets that hold the switches are really thin and it's possible that it broke. Therefore when you are pressing the lever you are not making the switch and sending the juice to the auger motor. Remove the dispenser cover by inserting a flat blade screw driver in the slots at the bottom. Pry out gently and the cover should pop off. Then slide it up and off. Now you will be looking at the control bracket and see the switches on the left and right side. See if the switch holder is broken. If this is the case your part number is 2183771. Not a hard job, just have to take your time. Im assuming that when you tested the auger motor you verified that the drive coupler was not broke. Catriver..post back

Comment by catriver, posted on Dec 22, 2006

The information I posted is accurate, these control brackets are a common failure on these models. Sometimes it's hard pin pointing the exact problem without being there, all we can do is point the person in the right direction. The person who rated this poor is a classic example of someone not worthy of posting in this formum. Catriver.

Was this solution helpful? Show your Appreciation by rating it:

Inappropriate Thanks for Trying Helpful FixYa!

Thank You!

Was the solution helpful?

Show your appreciation by commenting on Icemaker doesn't work - no ice ejected:

Solution #2

posted on Jun 14, 2008

thebeeper

Rank:

Apprentice
Rating: 0%, 0 votes

Hi:
I have a Kitchen Aid refrig , with a indoor ice maker . The type that you push a glass up against the lever , and ice fals into glass . I am not the best at mechanical fix-its .
What happened is a part fell into the glass when getting ice .
Its a small wheel with a 1 1/2" long plastic arm attached , the end of the arm has a hole in it .
The part does not look broken , only fell from place its supposed to be . The flapper door , that seals the hole from where the ice comes from seems loose now .
Can you help ?????
I appreciate it !

Dave

Was this solution helpful? Show your Appreciation by rating it:

Inappropriate Thanks for Trying Helpful FixYa!

Thank You!

Was the solution helpful?

Show your appreciation by commenting on Icemaker doesn't work - no ice ejected:

Suggest a new solution for this problem