Question about Dell Inspiron XPS M140 Notebook

1 Answer

Starting the computer

When turning on the computer, it states that it can not start due to a file missing or corrupt and to reinstall windows/system32 / . I try F8 and try to start the computer in safe mode but it did not work. The computer did not come with a windows cd to reinstall.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 85 Answers

Ok what file does it say is missing?

and do you have a windows xp cd at all or do you know someone with one?'
because it may be that you might just have a file system error on your hard drive and since windows can not read the file it thinks it is missing when in fact it is probably still there

booting the computer from the windows xp cd and going into the recovery console you can do a disk file system repair by typing this at the recovery console command prompt CHKDSK C: /R

that will start the chkdsk utility but once you start it you MUST allow it to finish since even if it apears to be stuck it is not... and it may take several hours to complete depending on the size of the drive and the amount of files.. (interupting the CHKDSK utility before it finishes can actually damage your drive depending on which phase it is in at the time so please be patient and allow it to finish)

once chkdisk is complete remove the cd and type EXIT and it will reboot and windows should then be able to read the file just fine

is the file that it needs called : C:\WINDOWS\SYSTEM32\CONFIG\system ?
that is part of your windows registry
the dsk chk utility should be able to repair it but in the rare event that it does not then you will need to do a repair install of windows.

but there is one more last rewsort way of replacing that file if the dskchk doesnt repair it but best to try CHKDSK utility fitst since alternate method will require reinstalling most of your hardware drivers and theres a possibility of losing your account and access to your documents and so on if encryption is enabled because the only real backup copy of that file is probably the first default file that windows created durring install that is located in the C:\WINDOWS\REPAIR folder
and it is rather a pain to restore it which might not work anyway if there is a bad sector on your drive in the c:\windows\system32\config folder location
so CHKDSK utility is best option.

at least that is what i would do (i have fixed this exact situation countless times with CHKDSK utility )

Posted on Nov 20, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When i turn on i get this "Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM " "you can attempt to repair this file by starting windows setup...


Looks like the whole folder is missing ???
Reinstall Windows XP in a different folder then reboot.Find your data files and back them up on a different medium. USB stick, etc....
Any 3rd party programs may not beable to be save as they need to be reinstalled.
After retrieving the files reformat the HD and reinstall windows on a fresh start.

Aug 24, 2010 | Acer Aspire One Netbook 8.9" Notebook

2 Answers

My computer can not start. Message: \WINDOWS\SYSTEM32\CONFING\SYSTEM file is missing or corrupted. Kindly assist. Thanks.


You need windows CD for this problem to go away
as it clearly states that your windows system file is missing or corrupt

so borrow a windows CD from some one and put it in your CD ROM
then press F10 to get into bios and under advanced boot priority change your first option to CD and restart ,it will ask to boot from CD,press enter and follow on screen instructions

it will ask to reinstall windows or repair,choose repair option and it will repair all the windows files and your system will be fine again

Aug 02, 2010 | Computers & Internet

1 Answer

I have a asus eeepc 900 netbook.suddenly it stop booting & everytime showing"windows could not start because the following file is missing or corrupt:Windows/system32/config/system.You can attempt to...


Windows could not start because the following file is missing or corrupt:
/WINDOWS/SYSTEM32/CONFIG/SYSTEM
You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM
Select “r” at the first screen to repair

So then i click r at the first screen and nothing happens...It keeps on repeating to repair on and on with the same message after i clicked r. I can't even access to the window...what can i do???

Jun 15, 2010 | ASUS m6n Notebook

1 Answer

Windows\system32\ntoskrnl.exe filie is missing or corrupt.


need to reinstall windows cause the system files for the operating system is corrupt.

On your compaq, keep pressing F10 as you turn on the computer and that should take you into the factory restore.

If you can't get into that then you'll need an operating system cd and then download the drivers off of the compaq website: partsurfer.hp.com


Jan 11, 2010 | HP Compaq Presario SR2020NX PC Desktop

2 Answers

Ntoskrnl.exe is missing or corrupt solution


Issue:NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution:Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and its drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.
Microsoft Windows NT and Windows 2000 users:
To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.
OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.
If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk program. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 01, 2009 | Microsoft Windows XP Professional

1 Answer

Error: windows root>\system32\ntoskrnl.exe


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer. Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file Microsoft Windows XP users: If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648. Microsoft Windows NT and Windows 2000 users: To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below. OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file. If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186. Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 18, 2008 | Computers & Internet

2 Answers

How do I...


NTOSKRNL.EXE is missing or corrupt.

Related errors:

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe

Cause:
Keyboard issue
Miscellaneous corruption
Corrupt boot.ini file.
Missing boot.ini file.
Missing or corrupt ntoskrnl.exe file.
Windows NT installed on a partition bigger then 7.8GB
Corrupted hard disk drive or severely corrupted Windows.
Solution:
Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.

Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.

Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.

Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
In the setup menu, type R to start the repair.
When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the

error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.

Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Once at the recovery console type chkdsk /r
Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 09, 2008 | Dell OptiPlex GX110 PC Desktop

1 Answer

ACER DESKTOP COMPUTER


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer. Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file Microsoft Windows XP users: If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648. Microsoft Windows NT and Windows 2000 users: To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below. OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file. If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186. Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

best regards wish u give me a good rate ^^

Aug 15, 2008 | Acer Computers & Internet

1 Answer

Having problems with my compaq Persario 2500


this problem occurs when you try to update drivers in the computer..sometimes windows XP cannot update the driver and that corrupts system.ini file as it has a lot of bad entries..Due to this you will get this error mesage..No its not due to virus.its due to an attempt to change system.ini file

Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

That means the System Registry Hive has become corrupted.

There are two ways to get back up and running. The easy way which doesn't always work, and then there is the hard way.

Easy Way --- Note that this doesn't always work.
When you are booting your system, press the F8 key during the start of the bootup sequence, meaning after it does the Power On Self Test.

Once you press the F8 key, you will be taken to a Menu. Select "Boot Using Last Known Good Configuration".

It will now attempt to load Windows XP using a past set of configuration files.

If that doesn't work, there is the next step....the hard way.

Hard Way
Boot your system with the Windows XP Install CD, let the system boot into the Setup. Once in the Setup, choose to run the Recovery Console.

You will now be presented with a screen similar to good old DOS.

First, we will recover the System Hive.

Now, type in the following commands with pressing Enter after each line.

md tmp
copy C:\windows\system32\config\system C:\windows\tmp\system.bak
delete C:\windows\system32\config\system
copy C:\windows\repair\system C:\windows\system32\config\system

Be very careful when you are typing in these commands, one wrong move, and you have, broken Windows XP.

Also, change the C in the commands to whatever your Windows XP drive letter is.

Attempt to boot the system, if it doesn't boot, get back into the Recovery Console and do the following commands.

md tmp
copy C:\windows\system32\config\software C:\windows\tmp\software.bak
delete C:\windows\system32\config\software
copy C:\windows\repair\software C:\windows\system32\config\software

Oct 11, 2007 | HP Compaq Presario 2500 HP Pavilion ZE...

Not finding what you are looking for?
Dell Inspiron XPS M140 Notebook Logo

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18407 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...