I just updated yahoo messenger to the 9.0 version. Now I'm getting a runtime error whenever my voip connects. It says "This application has requested Runtime to terminate in an unusual way. then I click ok and this comes up AppName: cit310.exe AppVer: 126.96.36.199 ModName: cit310.exe ModVer: 188.8.131.52 Offset: 000956d3 I don't know if any of that is important to you or not. Any suggestions? Thanks! Blessings, Katie
Re: linksys cit310 won't work after messenger update
Uninstall all Yahoo messenger. and Yahoo Update
Reboot, remove the Yahoo folder (do a search for "yahoo!", it is under your user directory)
exit out of CIT.exe program (just need to ensure it is not running)
Now install yahoo messenger version on the CD that come with the phone ( it is older version ). Disable or deselect any option for update. after installing the older version restart and you are good to go but remember never update yahoo messenger.
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Scripting errors may affect the expected functionality of Yahoo! Messenger and result in the following error message: "There is a problem with the script on this page". I will provide you steps for troubleshooting script errors encountered while using Yahoo! Messenger. Having the most recent Java application will ensure proper communication between Internet Explorer and the Yahoo! Messenger application. Please follow these steps to uninstall and reinstall your Java runtime environment. 1. On your keyboard, hold down the Windows key and press the R key. This opens the "Run" command. 2. Type in appwiz.cpl and click OK. This opens "Programs and Features." 3. Select Java and then click the Uninstall button. There may be multiple installed versions, so be sure to remove all of them. 4. Next, download and install the latest version of Java Runtime Environment. 5. To ensure the update is effective please Clear the Yahoo! Messenger Cache. 6. Restart Messenger to determine if the issue is resolved. If the problem persists, try Resetting the Browser Configuration. Hope this one solved your problem. If you have additional doubts, please come back to us. P.S: If the solution is helpful, please accept the solution. Regards,Sunny.
Hello and Welcome to FixYa!
Try un-installing the messenger and then re-install an updated version of the quoted messenger. Here is the link from where you can download the latest version of yahoo messenger.
Click here Concerned.
I had the same problem but I got it fixed. On the main YM window hit Yahoo Voice for a drop down menu and select Calling Devices Preferences. In the Select an audio device section, select "USB AudioDevice" for the mic, speakers and ringer. It worked on mine so I believe it will work i with yours. Cheers!
check out ur audio driver in device manager look for update.
you can update in device manager but sometimes(more often than not) get reply latest driver installed.
well the latest driver isnt always the best.
if this the case download a driver from hp site .if driver still no better or worse;you can roll back driver in device mannager to previous one.
could try update codecs (encode/decode) as different codecs have different compression ratio's.
I had the same problem. I got it figured out though. I called linksys tech support and they told me to update the drivers. At first I got no success. I eventually figured out that you have to manually deleted the old drivers throught your device manager before updating to the new drivers. The link for the new drivers is:
Once you get to this page click on the "download drivers" link and then scroll down until you see the 32 bit driver for CIT310 and click. I hope this helps.