Question about RIM BlackBerry Pearl 8100

1 Answer

Blackberry curve's roller ball does not go up

Can you help me fix this problem?

Posted by on

  • 3 more comments 
  • harleemama7 Dec 04, 2008

    I have a Blackberry Curve and the roller ball will only go right. I was wondering if someone knew how to clean it perhaps?

  • szanie Dec 15, 2008

    Mine won't go right either. It's stuck. I just read a blog that states that the problem might be lint or something stuck underneath it, but I am trying to google solutions before I try to pop it out myself and clean it.

  • Sunflight Mar 01, 2009

    My roller ball moves left to right, and up, but won't budge downwards. Cleaning has helped in the past but not anymore. Have even replaced the rollerball, but eventually it gets stuck again.

  • Anonymous Mar 17, 2009

    try cleaning it with rubbing alcohol.

  • Anonymous Mar 17, 2009

    The trackball will go every direction but down. After reading the other responses, I will try cleaning it. Mine is a Blackberry Curve. Rlow



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 1 Answer

Clean the ball.  Put some alcohol on your finger and roll it around.  This worked when the same thing happened to me. 

Posted on Mar 19, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My roller ball does not scroll down, it goes all other directions but down, it makes it so hard for me to navigate.

take the roller ball out by poping out the silver ring at the top and look on the bottom of the ball and make sure that all of the black rollers will roll and if not clean them.

Feb 22, 2010 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

My roller ball does not roll down it goes all other direction but down

there is something stuck under the ball. take the phone and roll the ball on clean white paper facing dowing in all directions. I

Feb 10, 2010 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Blackberry phone dropped and cracked the screen and the hardware that cover the roller ball broke as well

we replacement blackberry 8300 lcd(screen) $35.00 .only
if you want to change the OEM housing also It's cost $35.00

Jan 04, 2010 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Roller ball sticks on my blackberry curve.

pry silver cover ring off gently. Then remove ball assembly and clean with compressed air. If this does not work you can buy ball assembly on line.

Jan 01, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Can i still send messages if my track ball doesnt work on a blackberry curve

yes...but it would be better if you just cleaned the roller pins on the trackball or replaced it with a new one.

Nov 04, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Roller ball won't go to the right (new blackberry curve)

Press hard on the ball and roll it rapidly in every direction. I have to do this about once every other week with my Bold. :/

Oct 15, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

The roller ball will roll but doesn't move on the screen

there is a blackberry repair guidethat shows you how to replace the part yourself. link to self repair guides guides is in thelower left corner of blackberry repair website.

Jul 15, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Blackberry curve

I found this solutions:

It looks like the made them easy to replace but not easy to clean.
Replacement may be your only solution.

Oct 24, 2008 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Roller ball will not work down.

Cleaning the roller ball with a lint free cloth seems to work pretty well. Lock the hand held and then just go to town on the roller ball with the lint free cloth.

Sep 17, 2008 | RIM BlackBerry Curve 8310 Smartphone

Not finding what you are looking for?
RIM BlackBerry  Pearl  8100 Logo

Related Topics:

3,213 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Computers & Internet Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers


Level 2 Expert

143 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a RIM Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides