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New phone has been set up. I can't get a dial-tone from either handset. What do I do?

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Make sure the dial tone is coming into the house at the phone company's "DEMARC" after that is good then trouble is just inside the wiring in the house

Posted on Nov 26, 2008

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I have 2 problems. 1. The orange message light will not stop flashing no matter what I do. 2. Some how the system was switched from touch tone to dial tone. I can't seem to that switched either.


Resetting the voice message waiting indicator
When you receive a new voice mail message, the new message LED on the top of the handset flashes. In the event your message waiting light gets out of sync with your phone company's
voice messaging system, you can manually reset it back to the "No messages waiting" state.
1. Press and hold FiND on the base for five seconds.
Note: The handsets connected to the base will start to beep, however, keep pressing for five seconds.
2. A beep sounds and the message alert tone is reset.
Changing the dial mode
Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most base networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you will need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, please follow the steps below to modify your phone's settings:
1. Press MENU/SELECT.
2. Select the Global Setup menu, and then the Dial Mode submenu.
3. Scroll to highlight Pulse.
4. Press MENU/SELECT. You will hear a confirmation tone.
If you ever need to change the dial mode back to tone dialing, follow the same procedure, but select Tone in step 3.

Finally for future ease of use, here is a link to the user manual were I copied the above information from:

http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/DECT1580-3om.pdf

Jul 21, 2011 | Uniden DECT 6.0 Cordless Phone ID

1 Answer

No dial tone on hand set battery is new lights up


Make sure your connection to the phone jack is secure.
Use another wired phone to make sure connection is good to your phone.
Secure connection in back of phone, and plug it in. The base MUST have power to transmit the signal to the handset even if the handset has a fresh charge.
Although the handset is normally linked to the bases, check to make sure via the instructions. To determine if the base recognizes the handset, press the "LOCATE HANDSET" button.
If the hadset responds, the links is there.

Hope this helps
good luck and don't forget to vote!!!

Sep 27, 2010 | Panasonic KX-TG2356 Cordless Phone

1 Answer

The phone is not ringing and it is plug on charge and my wife got new battery for it too. What can i do to get it working? What size of Batteries cani use for this cordless phone


You need the specific battery pack: 5-2814 for the handset. This is a 850 mAh Nickel Metal hydride battery.

When I see a cordless phone that doesn't ring, the first thing I recommend checking is the phone jack and line itself with a second phone. I prefer to use a corded handset with a new phone cord to check for dial tone. If no dial tone at the jack, check for dial tone at the service entry box. If you have no dial tone at the service box, contact your provider. If it's only a problem at the jack, you will need to check your inside wiring.

To check the base, try a new cable (RJ-11) (double check the power as well).

To check the handset, first make sure the handset is fully charged (16 hours) and that the battery is fully installed. Does the handset beep when the Talk button is pressed? Next check that the handset ringer software is on. With the phone off (not in the talk mode), press the Mute/menu OK button. Use the Caller ID/volume (up/down) buttons to get to the Handset setup menu. Press the Mute/Menu OK button to access the menu. Use these buttons to check the Ringer Volume (should be on) and Ringer Tone. Press Mute/Menu OK to save the settings at each sub-menu. Check that the Do Not Disturb function is not on - this toggles with the Do Not Disturb button and should be noted on the handset screen when on.

If you have multiple extensions on the phone line, try unplugging some of them.

I hope this helps.

Cindy Wells

Jul 07, 2010 | GE T28821FE2 19 GHz Twin 1Line Cordless...

2 Answers

Need to change phone back to tone dialing


Here's what the manual says: Changing the Dial Mode (Tone or Pulse Dialing) (HS1 only) Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, follow the steps below to modify your phone?s settings: With the phone in standby, press and hold [cid/menu]. Press [vol/ / ] to move the pointer to select DIAL. Press [select/channel] to set the phone to pulse dialing. Press [end]. Return the handset to the base. The handset communicates the new setting to the base, and the base activates the setting on any other handsets. Hope this helps out. K

Jun 05, 2009 | Uniden 2.4 GHz Cordless Phone System

1 Answer

No dial tone in Clarity C4230 setup


if you can get dial tone with another phone, look into manual for any instructions, usually a toll free number for help. ( BEST ) otherwise take phone back for exchange. may be problem in the board.

Apr 16, 2009 | Clarity C4230 Cordless Phone

1 Answer

No tones, just a click when dialing


Try setting it on pulse, then hear it click when you push the number, if it works switch it back and try agian

Mar 05, 2009 | Panasonic Phones

1 Answer

No dial tone on handset


It may not be registed with the main unit. You may need to register the handset. With my uniden all i have to do is put it in the main base until it says what handset it is (it should be a number).

If you have any questions please dont hesitate to ask

Sep 25, 2008 | Uniden 2.4 GHz Cordless Phone System

1 Answer

GE 25942 dial tone problems


After waiting for over 24 hrs for an answer from FixYa and then they wanted $10.00 and trying to fix it myself, I gave up. Threw all that c$$p into a box, took it back to the store and got my money back. It just wasn't worth the time and aggravation.

Jul 19, 2008 | GE 25942GE2 Cordless Phone System

2 Answers

Cant get one of the phone to get dial tone says unavalibel


All you have to do is put the phone that does not get a dial tone on the MAIN CHARGING BASE for 20 seconds! it will then sync up!

Good luck!

Jul 17, 2008 | GE 25931 Trio Cordless Phone

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