Salesperson cracked the crystal on my Anne Klein watch.
Is there a way to replace the large oval crystal? Where should I take it? It was one of their fashion watches that was only about $85 but I like it. It probably is about 4 years old. Back of watch reads:
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I would take it to a watchmaker/jeweler to have them check the battery. Some watches have a battery bar that holds the battery in and it may have come loose. Or the battery is losing charge. It should not cost you anything to have them check the battery for you. Good luck
Not to sound generic but you can contact Anne Klein to see if they make a replacement available. If they do not then I suggest contacting a reputable repair house or your local jewelry repair to see if they can fix it. You really shouldn't pay more than about $20 for the clasp.
Anne Klein Watches, Attn. Service Department
29-10 Thomson Ave.
Long Island City, NY 11101
Tel. #: (718)482-4195
begin_of_the_skype_highlighting (718)482-4195 end_of_the_skype_highlighting
There are sources that I use to find a replacement crystal for your watch. But even if you had a new crystal your have to know how to remove the old one and how to properly install the new one. I have the expertise and tools to do this, but it would be hard for you to do. My suggestion is to get an expert to do this, otherwise you will wind up with a watch that is not properly sealed to keep moisture out and this is the biggest killer of a watch.
This is right. Anne Klein do not supply any parts to customers, so, you have to ask your jeweller/watchmaker to order the glass first and then they gonna fit it. You have another way to do that; ask your jeweller to send your watch to Anne Klein, where the glass will be replaced, but this way it will cost a lot more and you will have to wait much longer. I'd advice to choose the first way, as there is no difference where the watch glass was fitted.
If this is Anne Klein watch, you have to find your nearest watch repair shop and ask them to order that specific glass. Anne Klein do not supply parts to the customers and the only way to obtain them is through retailer or registered watch repair shop.