- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Chances are the batter is bad. Did you just purchase the notebook? You may want to try swapping the battery in your laptop with the other laptop you tested the adapter on. If you do need a new battery, here is a link
What I believe they were mentioning is Flash the BIOS to the most current version, which should on the Acer support site (Support.acer.com or such)
If the old battery wasn't charging and the new one doesn't either then there also may be a hardware issue with the charging circuit if the BIOS flash doesn't resolve, at which time you discuss that issue with Acer if under warranty.
Since you have done the first step, hooking to another display, I would say it is probably an issue with the lcd panel... something that often comes from impact damage, but can also simply be a failure.
If the machine is not obviously damaged and is less than a year old I would say take it back to the purchase location as there is no repairs provided by Asus under MFG warranty, they simply replace. Otherwise, I would say try to locate a new panel online or take the machine to a qualified technician;
The battery light flashing RED/AMber is an indication of a failed battery.
Portable batteries have a life expectancy of 300 to 500 recharge/discharge cycles. (roughly 18 months under normal use) After that, the charge life starts to drop off and eventually it will not hold a charge. Because of this, the battery is considered a consumable item and is only warranted for one year from the manufacturer.
Since all the systems listed in the post are D610's (4 to 5 years old) it is not surprising that the batteries are failing.
Dropped Puck, if you replace the battery and a new battery doesn't charge/run the system, then the charging circuit on the MB is failed.
I used to work at Best Buy so here is the scoop. Bring in your notebook ASAP to Best Buy. Take it to the Geek Squad counter and tell them that you have a service plan and would like a new battery. Under your service plan you are entitled to a battery replacement. What they will do is order you a new one, and have it sent to the store. They might tell you that you have to have it sent off for service, but in actuality they can just send the order in without your notebook. As long as you go in prior to the expiration date, and the order is sent in before the PSP expires, you should be fine.