Question about Compaq Presario s4020wm (DK214AR#ABA) PC Desktop

1 Answer

Stuck on windows loading screen.

I have a dell xps 400. I turn on my cpu and got on the desktop. 1 sec later, it rebooted. Now it can't get past the windows xp loading screen. I can't even boot to safe mode. I unpluge everything except for moniter and the power cord, took out any usb, ethernet, disk, and cd. And it still get stuck on the Window's loading screen.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,961 Answers
Re: stuck on windows loading screen.

This means there is a damaged boot sector on your hard drive. If you have a WIn XP installation disc you will need it to repair the system, but you need to set the bios to boot first from CD Rom. When system boots press enter to start from disc, then when prompted press 'R' for repair. The easiest way, would be to remove hard drive, and set it as slave, then connect to a friends computer as the slave drive. Go to My computer and right click on your drive, down to properties and then click on tools tab, then click 'Check Now' on Errror checking to check the hardrive for damaged sectors.

Posted on Dec 18, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Dell XPS PC Desktops Beep 2 short beeps then turns off

Here is a link to your computer's service manual:
There is a section on Advanced trouble shooting which details Beep codes and LED diagnostic codes.

Feb 13, 2013 | Dell XPS PC Desktops

1 Answer

Dell xps wont boot from dvd just cd

Sounds like you have only a CD drive. To boot DVDs you need to have a DVD drive installed. The computer probably came with a CD drive because Win XP came on a CD.

Oct 13, 2012 | Dell Dimension XPS 400 PC Desktop

1 Answer

I can plug in computer and it starts by itself,turns off by itself and continues to do so but will never boot i get 3 green lights in front ,,sometimes 1 and 4 i have replaced hdd ,,motherboard...

I guess you have Window OS. Is it Windows XP?
Just reinstall the operating system.
A computer will restart if Windows cannot load properly if a system file cannot be loaded.
There may be other reasons. But before checking hardware, better to check for software problems.

Sep 28, 2011 | Dell XPS 400 PC Desktop

1 Answer

The XPS/Demension 400 desktop is having issues booting, it gets directly past the Dell loading screen then freezes. There are no numbers that show up on the face and if I press Control/Alt/Delete it goes...

First unplug all the connections from the pc. No cable at should be connected on the back. Keep pressing the power button for a minute completely without leaving it. Connect only the necessary cables which is power , keyboard and mouse ....nothing else.
Try if this works.....if no please reply for furthur help

Nov 18, 2010 | Dell XPS 400 PC Desktop

1 Answer

Windows won't recognize the HDD in my Dell XPS 400.


In regards to installing your new harddrive if you are installed a SATA drive the issue is that not all versions of Windows has SATA drives native on the Windows install CD. So during the first part of the install you will need to press F6 to load the SATA drivers of the driver CD. If you do not have it you can download the drivers from

Let me know if you have any more problems or questions


Apr 13, 2010 | Dell XPS 400 PC Desktop

1 Answer

When I turn on my computer,(XPS 400) I get the black dos screen as it goes through the booting process - it says "Keyboard Failure" and then continues on to my Windows login screen. I then cannot use my...

first make sure the keyboard is plugged in all the way. then make sure there isn't a button stuck on your keyboard all else fails wal mart has some cheap ones if it STILL presists. your PS/2 port may be messed up unless your using usb

Oct 21, 2009 | Dell XPS 400 PC Desktop

1 Answer

CPU Question Dell XPS

have you added new memory
does pc start at all

Jan 16, 2009 | Dell XPS 200 PC Desktop

Not finding what you are looking for?
Compaq Presario s4020wm (DK214AR#ABA) PC Desktop Logo

136 people viewed this question

Ask a Question

Usually answered in minutes!

Top Compaq PC Desktops Experts


Level 3 Expert

5660 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Compaq PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides