Hi there. I noticed you had replied to a post about this problem previously. I just wanted to make sure that you are saying to uninstall the driver, restart the computer, and then reinstall the driver. I have an Inspiron 1501 and get this error message over and over. I have done a scan with my anti virus software, but it still keeps popping up. I was worried that if I uninstalled the driver, I wouldn't be able to get back online without it. Obviously, I am a novice here and don't want to do anything that will cause more problems. The error message actually reads, "Dell Wireless WLAN Card Network Controller has encounter a problem and needs to close." If you could point me in the right direction or help me out, I would really appreciate it! Thanks a bunch!
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That number looks to be the Express Service Code and not the system service tag. You can click the link below to download the correct WLAN driver for your system. The system shipped with one of the below card options on your system.
Internal support for PCI-e Mini-Card WLAN: Dell WLAN 5100 or Broadcom WLAN1397_1510 Bluetooth 355 V2.0 and Bluetooth 360 V2.1 wireless technology (Optional)
Vostro 1015 Driver http://dell.to/XRBwJd
Thank You, Dell-Jesse L Dell Social Media and Communities
I had the exact same problem and went through the same steps that he did. It was only when I searched for a physical wireless switch (on the left side of my Dell D630) that the problem was solved. I didn't even know it was there and must have inadvertently knocked into the off position.
Did you input the WEP key? I will assume you are using Windows XP. So go to control panel, network connections and then go to the wireless connection and then select view wireless connections double click on the one with the highest strength, which should be your 2wire. When it asks for the network security key type in the numbers that are located on the sticker on the bottom of your router between the [########] brackets.
HI Boston I believe the wireless card that you have in your laptop is a dell wireless card.
Here are the instructions on how to get your wireless working Start-All programs-dell wireless-dell wireless wlan card utility-open the window and on the uncheck let this tool manage your wireless. Please make sure that Enable radio is checked otherwise no wireless networks will be detected by the computer. Once that is done go to start control panel in the left hand side make sure classic view is what is there. Go to network connection and you would see wireless network connection. Right click and click on view available wireless networks. click on refresh network list if any of the networks are not seen. Still no go try to enable the radio of your wireless card by pressing fn+F2 and then try.
if your getting limited or connectivity right click on wireless network connection go to properties, select on the top the tab wireless networks and remove your network from the preferred networks click on ok.
now get back to view available networks and try to connect to your wireless network.
make sure if there is a security on ur network you are aware of the ntework key and its case senstiive as well. otherwise ask linksys to give it to u.
if your wireless says connected check the ip address and post it here . for finding ip address start-run-cmd-click on ok
in the command window type ipconfig and post the ip address here.
alternatively also try updating the wirless card from the site http://support.dell.com thank you do post your results and feedbacks if any
I have been working with Dell on this problem for quite some time. They tried replacing drivers, uninstalling and re-installing the card, replacing the card with a new one, etc, etc. Nothing worked. Sooner or later the error came back. Their last "fix" was to suggest that I restore the system to factory default condition and start all over again. I refused to do this. I had spent over 8 months adding software, tweaking it and windows, etc. They basically threw up their hands and gave up.
The Dell tech who replaced the card tried the solution noted here and "supposedly" it was fixed. A few weeks later the error came back.