Question about Dell 962 Photo All-In-One InkJet Printer

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Dell Photo printer 944 - error 2200

Moved my printer and now I get an error 2200 on printer display when you power up the printer

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  • jrkr Dec 11, 2008

    Have same problem... get 2200 error msg on Dell 944... will print but won't copy... already tried unplugging and replugging power source...pls help

  • aceike Jan 01, 2009

    dell told me to buy a new printer, unfixable they said, what a croc hu.

  • Anonymous Mar 17, 2009

    The thicker of the two ribbon came out between top and bottom when I put it back in I might have damaged it now i get 2200 error it still prints from computer but I need to scan something and the screen says error 2200 if I touch any keys on printer it shuts off then back on and the slider thing under the glass starts making alot of noise like its trying to go further to the right than it can. Any way to scan from the computer without using the keys on the printer.

  • John Hill Apr 06, 2009

    I have the same problem, and I say GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I have a 962 Multifunction printer.

    I've hated this piece of garbage since about a week after I bought it. It's the first, last, and only thing I've ever bought from Dell. If Dell was the only company making printers, I'd go paperless or learn to handwrite really fast. Now, I'm heading down to the corner bar to buy the guys a round of drinks.

    My Dell printer is dead. It's time for a celebration!!!!!!



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I think it might be the thicker of the two ribbons that go from the top of the printer to the bottom. Try to push it in a little more but be careful the little metal strips on it are really fragile I think thats what happened to mine

Posted on Mar 17, 2009


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1 Answer

Dell 944 v apple mac

If dell doesnt make a driver for the Mac system you will not be able to make it compatible. Check with Dell support/drivers to see.

Dec 12, 2011 | Dell Photo AIO Printer 944

1 Answer

Dell 944 printer error code 2200

Unplug the printer. Remove the power brick for 60 seconds. Now plug it back in. This should reset the error messages.

Does it still happen?

The try going here and see if you can fix it.

Dec 11, 2010 | Dell Photo AIO Printer 944

2 Answers

Have the 962 and it was working now makes a long noise when trying to feed paper and says error 2200

You didn't say which operating system you are using so I guessed and searched for problems at the Dell site with Vista systems. Here are the error codes it returned:

Error 2200 is a scan carrier stall error.

If you don't use Vista, please navigate backwards from this link and choose your operating system.

Feb 22, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Error code 2200 I don't have a manuel

turn off the printer first
then remove the power supply
press the power button for 15 seconds
then plug the power back in
press the power button
error should clear now

Oct 11, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell 944 error message 1102 after fitting new DellBlack Cartridge

hi there,

you can try these steps:

try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code.
if you still have same error code, try the old cartridge.
if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell)
if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error.
or both.
worst case scenario the contacts on the printer carrier might be broken already.
but in this kind of situation. 98% it's the cartridge that's causing the issue.

have a great day :)

Oct 02, 2009 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Won't copy, error message 2200 pops up and says to check manual. Manual doesn't reference that error message.

Try this - turn off the printer.
Remove the power supply.
Press the power button for 15 seconds.
Then plug it back in.

That should've cleared the printer!

Apr 17, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Error 2200 on Dell all in one Photo 944

Honestly if dell told you to get a new one then that is what you should do.

Apr 09, 2009 | Office Equipment & Supplies

2 Answers

2200 error on dell 962 all in one printer came on lighted screen. then i powered the printer off and it will not work at all. unlighted screen says power down error

1. Uninstall, and re-install the printer.


2. Error 2200 is a Scan Carrier Stall error... Maybe the scan carrier stalled during a scan job? Turn off the printer, wait a few seconds, and then turn on the printer.


3. If no result....Try this... turn off the printer then remove the power supply and press the power button for 15 seconds (it should clear info out of the printer). Then plug the power back in and press the power button.

Thanks for using FixYa - a FixYa rating is appreciated!!

Re-Post if additional help is required.

Jan 31, 2009 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

My Dell 962 Photo Printer gives error when trying to photocopy.


The issue you are experiencing with your printer i.e error 2200 is related to "Scan Carrier Stall error" I believe the steps mentioned below will fix the issue,

1. Unplug the power cord from the wall socket.
2. Disconnect the power supply from the back of the printer.
3. Wait 15 seconds.
4. Reconnect the power supply to the back of the printer.
5. Plug the power cord back into the wall socket.
  1. Go to
  2. Click on Drivers & Downloads.
  3. Under Option 2: Select a Product as printers .
  4. Locate the printer(s) 962 printer and click Go.
  5. Select an Operating System that is installed in your computer then choose downloads and look for Firmware.
  6. Download and install the firmware, then restart the computer and the printer, however please make sure that you do not restart your computer and the printer when the download and the installation is in progress.
I would appreciate if you could let me know if you have refilled the black cartridge, cause Dell printer often give error messages if the cartridges are refilled and not replaced with an original Dell one. If you have done so please replace the cartridge with a genuine Dell cartridge.

Malik Khan

Jan 24, 2008 | Dell 962 Photo All-In-One InkJet Printer

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