Question about SanDisk Sansa e200 MP3 Player

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Black screen with a lock !

So, when i try to turn on my Sansa Vies 8g, the blue circle lights, and then the screen shows black screen and a lock icon. What to do ? I've tried to connect it to my pc, but it just gives the same lock image. I try put it off & then on again, but nothing changes.

Wonder what'd help ? I bought this on April, and it's the first time this problem shows up.

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  • riot_machine Dec 01, 2008

    Actually, that thing worked about a week ago already ! But yeah, i did know what i should do with it , but it didn't work, when i tried pulling up the lil' switch. but then i gave my dad a try, and he probably hold it up for about 2 minutes, and then it worked again ! And now its working like nothing ever happened.



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There is a lock switch on top of the mp3 player - slide it to the unlocked position to solve your problem - see your user manual if you can't find the lock switch.

Posted on Dec 01, 2008


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My m3 player froze while charging and now it wont turn on

I held it in the off position while at the same time pressing the menu shut off, then I restarted it. It will repair the media itself.

Jun 26, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Nothing but the blue ring lights up

ok..idk if this will work but it might...first turn off the sansa...then turn the hold switch on (it should turn red). hold down the record button on the side of the player..then while still holding that hold the power button down...but keep holding them untill a screen shows up saying something about recovory mode..itll say to plug in the usb..u could do that..idk it that will it doesnt instead of plugging in tthe usb in the computer..wait about 15 seconds after the recovory mode screen shows up and then hold down the power button for about 15-20 sec...then itll go all black (including the blue light) press the power button again like u would to turn it on...and everything should be back to normal..hope this helps...:)

May 04, 2009 | SanDisk Sansa e250 MP3 Player

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I turn it on and the wheel turns blue but the screen is black

Go here:


Question: How do I reset my Sansa?
Answer: Press and hold the Power/Menu button down for approximately 15

Nov 10, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Older e200 models...

Substitute REC for volume +

Jul 06, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e250

Get the recovery tool from Sandisk Support downloads. Put it in a file you can easily find.
plug in the Sansa, once it turns on, hold the power button until it turns off then switch the hold switch at the top edge of the player to hold (showing orange) and then hold the "Record" button on the side until the player turns on with a black screen, saying it is in recovery mode.
Some people have said they had to hold both "Power" and "Record" to make it work.
Run the recovery tool software and you should be running again.

Jun 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Connection screen

Reset the player - manual has instructions

Remote possibility:
Use the Thumbwheel to rate the song (1 to 5 stars) then press
|<< button to return to Music Options menu. My Top Rated
Songs can be viewed in MUSIC menu.

Dec 26, 2007 | SanDisk Sansa e260 MP3 Player

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Sansa 2.0 mp3

Key lock means the HOLD switch is on.

Slide it the other way.

Best of Luck.

Nov 27, 2007 | SanDisk Sansa c150 MP3 Player

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Sansa e260 screen stays black at power up.

Have you tried holding the menu button down for 30 seconds to reset the devise?

Oct 31, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Blank White Screen - No Menu Showing

My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.

Apr 01, 2007 | SanDisk Sansa e250 MP3 Player

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