Rival crockpot wont get hot enough

This sounds normal. put the unit on something to protect counter. It is very difficult to heat long term, without the unit becoming quite hot.

A crock pot is an ALL DAY cooking methodology and should not be altered. Fire and personal injury are possible results.

Sadly, these units are built for low end use and replacement parts are rarely available. Try shopping your local thrift shops for something close, although whatever you buy, make sure it is heat safe.

To better diagnose your problem I need more information. Does your crockpot have a light that indicates when your heating element is ON? If so, increase the temp of the crock pot knob to find out if the LED light comes on at all. (you may also wish to make sure the unit is plugged in and the outlet is working properly.)

Since all crockpots work using a temp sensor, it could be that the temp of the food is still warm enough that the crockpot thermostat is not calling for additional heat to maintain the temperature. If you can, remove the crockpot liner and let the unit cool somewhat to allow the thermostat to return to room temp and reset.

If this doesnt solve your problem, chances are that the sensor/thermostat may be faulty or one of the circuits to the heating element may have overheated causing a wire to become disconnected or burn out. Appliances can wear out with use or age and even power surges can 'fry' delicate circuitry.

If you still have your base for the Rival 3355 Crockpot and aren't using it. I would LOVE to buy the handles from you. Mine are cracked but the other parts work fine. [email protected]

i have this rival crock pot unit,but need the glass top with handle and the Crock removable bowl that fits on the inside

The factory could probably ship you a new Stoneware pot, but the cost of the pot plus the shipping cost for that heavy item would probably be as much as a new unit. My suggestion is to replace the whole cooker.

Ray

The site you want is www.crockpot.com which you can click on for replacements parts. You can also e-mail them or call 1-800-323-9519.There is also a site named www.rivalproducts.com but try the crockpot site first.

Here is the manual for this cooker; http://www.crockpot.com/manuals/38601-C_English.pdf page E4 and E5 tells you details of programming/timer/temperature. Check through everything and see if you can figure anything out. after cooking, the unit should automatically switch to warm mode, if it isn't doing this then unfortunately i think it needs a replacement control board - probably not worth doing. If you want to give it a try then post again and we can try and source you the bits Hope this helps :)

This is not normal. Thermal switch is not functioning correctly. Wiring inside not easy to replace. Crock pots cause a lot of home fires. Cheaper to simply buy a new one.