The keyboard was working fine and I'm 100% sure it's not a physical problem. It's a driver problem. How do I fix it with no keyboard or mouse working?The keyboard was working fine and I'm 100% sure it's not a physical problem. It's a driver problem. How do I fix it with no keyboard or mouse working?
I can use the keyboard while it's booting ie I can press F8 or F1 to get it into the safe mode screen. I can then use the buttons to choose how I want it to start ie safe mode, safe mode with config or normal mode but once it boots in any of these modes I no longer have a keyboard or mouse.I can use the keyboard while it's booting ie I can press F8 or F1 to get it into the safe mode screen. I can then use the buttons to choose how I want it to start ie safe mode, safe mode with config or normal mode but once it boots in any of these modes I no longer have a keyboard or mouse.
Thanks very much for your ideas but unfortunately no matter what I did as soon as it booted up I didn't have a keyboard or mouse.
In case anyone else has this problem, on a Thinkpad T500 there is a blue ThinkVantage button. If you press this during boot up it gives you the option of a system restore. I did this and hey presto, problem solved.
Again, thanks for your help.Thanks very much for your ideas but unfortunately no matter what I did as soon as it booted up I didn't have a keyboard or mouse.
In case anyone else has this problem, on a Thinkpad T500 there is a blue ThinkVantage button. If you press this during boot up it gives you the option of a system restore. I did this and hey presto, problem solved.
Again, thanks for your help.
You can't post conmments that contain an email address.
If you can use the keyboard during boot, which you should be able to if it's not a hardware problem load in safe mode and see if you can update your drivers that way.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Reset could mean one of several things. I assume you know how to simply reboot it. If it is hung you can hold the power button down for about 6 seconds to turn it off.
If you forgot the password, contact Lenovo support at http://support.lenovo.com/en_US/
Provide them with proof of purchase and original receipt to prove ownership of laptop.
If you want to restore factory defaults then installed on the ThinkPad T500 is a program called Rescue and Recovery, which helps you diagnose and fix problems with the Windows operating system. To access this software, reboot your T500 and press the oval-shaped blue ThinkVantage button -- located on the upper-left area of your keyboard -- when the ThinkPad logo appears. When the Rescue and Recovery menu appears, choose the option that describes what you want to do. Follow the directions on the screen to run the appropriate action.
If you're positive you didn't unplug or rip anything while installing new USB ports, trying checking/updating or rolling back the drivers for the touch pad. Installing new USB ports could have mis-configured something and disabled or modified your drivers for the touch pad.
The same model ThinkPadcan have different types of network, video and audio drivers and unless youknow exactly which one is installed in your ThinkPad, you need to download allthe drivers and install each driver until you find the right driver.
When you download thedrivers, write down the device driver and it's file name so you have a recordof which driver you are installing and which directory the unzipped files arelocated on your hard drive.
Go to the IBM/Lenovo WEBsite - support/download page and download the latest Windows XP or Vista devicedrivers for your model computer, Use this link: -
http://www-307.ibm.com/pc/support/site.wss/product.do?template=%2Fproductselection%2Flandingpages%2FbrowseByProductLandingPage.vm&sitestyle=lenovo&brandind=10&validate=true
You can download thevarious drivers and then you click on and run the various driver files, theywill then unzip and expand into a sub folder on C:\drivers Then install thevarious drivers from this folder (run the set-up file).
You need to re-install ALL the Lenovo specific drivers that came with your Laptop starting with the mother/system board driver. Native XP does not know about your Laptop specific devices and 'Hotkeys' that can be enabled by installing the OS specific Laptop drivers that came with your laptop. Hope it helps and good luck: let me know how you go.
in Brands Select : Notebooks and Handhelds in Family Select : Thinkpad T500 in Type Select : All Types In Operating system Select : the Operating system you installed.
Try the mouse in a computer where the USB ports *DO* work.
It is possible that your system does not have the correct "device-drivers" for the USB ports. Thus, those USB ports seem to be "dead".
Turn the computer off.
Connect a PS/2 keyboard and a PS/2 mouse.
Turn the computer on.
Click START
Click Control Panel
Click System
Click Hardware
Click Device Manager
Expand the "USB ports" section of the tree.
Look for "yellow" or "red" marks.
Double-click one of those "problem" devices.
Choose "Reinstall Driver".
If it asks to be able to connect to the Internet, click "yes, this time".
Hopefully, this will install the correct drivers for your USB ports.
Hi, The N500 has a row of touch sensitive buttons above the keyboard, toward the right side of the computer. If you have accidentally press one of those buttons you may have disabled the keyboard, try pressing one of those buttons to activate the keyboard again.
The mouse should be Plug and Play. Did you install the drivers before plugging the mouse's receiver in? The PC has to have the drivers first in order to take advantage of the Plug and Play capability. If you plugged the mouse's receiver in before installing the drivers, unplug the mouse receiver, uninstall the driver, reboot your PC, reinstall the driver, then plug the receiver in and you should be fine.
Otherwise, press the Connect button on the receiver first, and then the Connect button on the mouse, and that should establish the connection. You don't need to disable your touch pad in order to use the mouse.
Download the latest touch-pad drivers from Lenovo's website.
If you have the drivers and utility installed, you should have an icon on the bottom right of the taskbar (may need to hit the arrow to expand.) If you open up that utility there should be an option for "Tapping" which is where tapping the mouse bad will mimic a mouse click. Try disabling that.
Make sure you aren't bumping the pad with your wrist when you are typing on the keyboard.
The keyboard was working fine and I'm 100% sure it's not a physical problem. It's a driver problem. How do I fix it with no keyboard or mouse working?
I can use the keyboard while it's booting ie I can press F8 or F1 to get it into the safe mode screen. I can then use the buttons to choose how I want it to start ie safe mode, safe mode with config or normal mode but once it boots in any of these modes I no longer have a keyboard or mouse.
Thanks very much for your ideas but unfortunately no matter what I did as soon as it booted up I didn't have a keyboard or mouse.
In case anyone else has this problem, on a Thinkpad T500 there is a blue ThinkVantage button. If you press this during boot up it gives you the option of a system restore. I did this and hey presto, problem solved.
Again, thanks for your help.
×