Question about Dell 924 All-in-One InkJet Printer

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My printer doesn't print

THe message reads: "Right Cartridge incorrect" I reinsert the r. cartridge. Doesn't help. Warning sign continues to flash.

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  • Joe Torch Nov 21, 2008

    My printer was printing ok but when I went to use it again a few days later it started flashing message "Right cartridge incorrect" Any Ideas what is wrong.

  • brgc52 Nov 23, 2008

    Dell all-in-one 926, plenty of ink left, but I get message to replace both black and color cartridge. "Cartridge Error"

  • bmat2255 Dec 05, 2008

    I did refill my color cartridge few times, then when i finished the printing jobs i left the color cartridge compartment empty and continued using only black for few months. I got a new cartridge from dell now, but it says right cartridge incorrect. did i loose money?

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After I posted that I had the same problem, I unplugged the printer, plugged it back in and it worked!!

Posted on Nov 23, 2008

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How do I correct this printing problem? My colored letters on the page print. Black print doesn't print onto the paper. I have a lexmark z615 printer.


Try to clean the print cartridge nozzles. On your computer, open the Lexmark Solution Center by going to the Start menu > Programs / All Programs > Lexmark Z600 Series > click the Maintenance tab > under Select Maintenance tool, select Clean to fix horizontal streaks > click Print. The printer will then print a test page forcing ink through the cartridge nozzles and clean them.
If that doesn't help, remove the black cartridge and try to manually wipe the cartridge nozzles with a slightly moistened soft cloth to clean it from dirt and clogs. After wiping the nozzles, reinsert the cartridge into the printer. Print a document again to verify that the problem is fixed.
If the problem continues, try to insert a different known working black cartridge to identify if it's a faulty cartridge issue.
If you still need assistance, please contact Lexmark Technical Support Center.

Sep 12, 2011 | Lexmark Z615 InkJet Printer

1 Answer

Display fax gives a warning "received in memory" we also have a warning "prepare black toner" We can not print the fax! What can we do?


Generally the "received in memory" message is a result of the machines inability to print. I.E. It received a fax, attempted to print it, failed, and then stored it in memory to print once the issue has been corrected.

The Prepare Black Toner error is likely directly related. If the toner cartridge is empty, inserted incorrectly, or damaged it could be causing this error. Try reseating the cartridge by removing and reinserting. If that doesn't clear the error try replacing it with a new Canon branded cartridge.

As soon as you correct the printing issue the stored faxes will print.

May 03, 2011 | Canon MF8180C Color Laser MFC Printer

1 Answer

Error: right cartridge incorrect


Left Cartridge Incorrect / Right Cartridge Incorrect
  1. Remove the indicated print cartridge.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the print cartridge.
  6. If the error:
    • Does not reappear, the problem has been corrected.
    • Reappears, replace the print cartridge with a new one.

Jul 19, 2010 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

My dell 924 printer shows right cartridge incorrect and I just had both cartridges refilled what is wrong?


I purchased remanufactured ink cartridges through amazon.com. I got 4 for the price of 1 through Dell. After installing the first cartridge, it printed for a few days and then I got the same message "left cartridge incorrect". Unfortunately, I did not read the piece of paper that came with my cartridge that says "STOP" read this before you install the cartridge.
I had to throw out the cartridge that I had just installed and put in a new one and follow these steps:
1. If you recieve a pop-up message indicating that the cartridge has been depleted or a low ink level warning, please disregard.
2. Check "Don't display this dialog again" and click "ok" or "continue printing" if necessary.
3. In the printer status window, since you have already ordered ink, do not click the "order ink online" button. If you have the option, check "I have ordered my ink, please don't remind me again." If not, close the window and continue printing.

I'm not sure why, but these instructions were vital to getting my remanufactured cartridges to work.

I am posting this reply to hopefully help out the next person that has this problem. Unfortunately, I lost a perfectly good ink cartridge because I failed to read the instructions the first time. But the next one worked just fine when I followed the instructions. Good luck!

Mar 09, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Error message 83 - photodev cart exhausted


The photoev cart is the photo developer cartridge.

See User Reference
http://www.lexmark.com/publications/pdfs/c510/eng/userref.pdf

Understanding printer messages
pages 184 and 185

"Message:
83 Photodev Cart Exhausted

What this message means:
The photodeveloper cartridge is completely used.

What you can do:
Replace the photodeveloper cartridge.
See also: Replacing the photodeveloper cartridge [page 73]

Continuing below
Message:
83 Photodev Cart Life Warning

What this message means:
The photodeveloper cartridge is nearing the end of its life.

What you can do:
• Press Go to clear the message and continue printing.
• Replace the photodeveloper cartridge.
See also: Replacing the photodeveloper cartridge [page 73]

Continuing below
Message:
83 Photodev Cart Missing

What this message means:
The photodeveloper cartridge is either missing or incorrectly
installed.

What you can do:
Correctly install the photodeveloper cartridge to clear the message and continue printing.
See also: Replacing the photodeveloper cartridge [page 73] "

Dec 08, 2008 | Lexmark C510 Laser Printer

2 Answers

Right cartridge incorrect


I also have a problem with my Dell 924 it's driving me mad! it just keeps flashing right cartridge incorrect: Can someone please help me!

Inversnaid

Sep 02, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    3 Answers

    Lexmark x5470


    A Right Cartridge Incorrect message generally indicates a communication error between the All-In-One and the cartridge. This can be caused by a faulty cartridge; however, it may be due to a simple interruption in the communication between the cartridge and the All-In-One.
    The procedures below will help you to identify the cause of the error and resolve the issue.
    Rebricking the All-In-One and Resetting the NVRAM
    NOTE: The embedded links in the table lead to specific troubleshooting documents.

    Step Action 1 Power off the All-In-One and remove the power brick from the back of the unit. Wait 20 seconds. Then reinsert the brick and power the unit back on.
    Did the error message return?
    Yes: Continue to step 2.
    No: Print a test page. If the test page prints, the error is resolved.
    2 Reset the NVRAM of the All-In-One
    Did the error message return?
    Yes: Continue to Checking the Cartridges.
    No: Print a test page. If the test page prints, the error is resolved.


    Checking the Cartridges
    NOTE: The embedded links in the table lead to specific troubleshooting documents.

    Step Action 1 Open the top cover of the All-In-One. Remove both cartridges. Close the top cover. 2 Power off the All-In-One and remove the power supply brick from the back of the unit. 3 Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
    Does the error message reappear?
    Yes: Skip to Contacting Lexmark. There is a hardware issue with your printer and you need to contact our technical support center.
    No: Continue to step 4.
    4 Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts (click here for instructions). Continue to step 5.
    5 Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then back on.
    Does the error message reappear?
    Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
    No: Continue to step 6.
    6 Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then back on.

    Does the error message reappear?
    Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
    No: Try printing a test page. If the test page prints, the error is resolved

    Nov 11, 2007 | Lexmark X5470 All-In-One InkJet Printer

    11 Answers

    Right cartridge incorrect


    This solution (RESET the BRICK - solution 1 above) worked for me!

    I had a brand new out of the box Lexmark X4580 and after one or two prints I was suddenly getting a "Left Cartridge Incorrect" error showing on the Printer Control Panel and the printer would now all me to print anything.

    After about an hour of trying this and that (cartridges in, out and shalen all about!) ; no avail, I tried this and hey presto, it worked.

    When I removed the "Brick" power supply I left it until the Green LED had faded right out though, I dont know if that was significant or not. Fingers crossed all is sorted now!

    Mar 14, 2007 | Lexmark X7170 All-In-One InkJet Printer

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