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My dvd movies and ps3 games wont read, please tell me what i need to do to fix it.

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  • Master
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 DO NOT TURN OFF YOUR PS3 WHILE YOU HAVE A GAME IN THE DRIVE! At least Eject it before switching the back switch.
Ok so here is a recap of the things i have tried.

1: Inserting and Ejecting the disc multiple times
2: Restoring Default Settings
3: Holding Eject button for 10 sec. to reset laser.
4: Downloaded current update
5: Tried finding Ver 2.17 but couldn't
6: Delete newly loaded data IE GTA4 hard disk install.
7: Through PS3 on ground to jog the laser loose.... JK trying to see who was paying attention.

Well everyone I hope your PS3 is under warranty if this happens to you. 

PSN: FFF
Alt PSN: DOOKSD 

Posted on Nov 20, 2008

  • futureloginn
    futureloginn Nov 20, 2008

    for more information go to----
    http://fixya4u.blogspot.com/search/label...
    Thanks

  • futureloginn
    futureloginn Nov 20, 2008

    another try--
    i was just on Call of Duty 4 , i was shooting my gun and there was no sound at all then i turned my ps3 off and now it wont read the disk!! 
    Nope circut city is only a 14 day return policy. lol Looks like your getting another ps3. My sons laser crashed on his yesterday he has played it 2 weeks (he was playing call of duty 4). To the person asking about how to contact sony. Go to Sony.com and com and somewhere will say support and contact us. The number will be there. There is no fixing it and if its under 90 days its a new replacement. If its over 90 its a refurb. So better hurry. They will send you a new box w/ prepaid shipping and you send it back ups (tracking) Then your new one will come. Sucks you have to wait for it but hey at least they are sending out new ones no questions asked.. hope this helps...
    Lots of people are having this problem for lots of different reasons. It is a problem with the disk drive. Call Sony Customer Support on 08705 99 88 77 (this is a UK number and always check here first for latest numbers:http://uk.playstation.com/contact-us/). Sony will want the serial number (on the back of the playstation under the bar code). In my case I called on a Friday morning and they have arranged a replacement system for the Monday between 8am - 6pm. I'm sure Sony has similar arrangements in all other regions.Good luck!
    I already posted my account of the same problem, so this is one of the resolution.I took the PS3 to the shop I bought it from. The guy said that he'll check it and get back to me in a few days and that it might cost me, seeing as to how the warranty of 1month he had given me only covered the motherboard. When I went back to him he said that it's the lens(or perhaps the blu-ray diode as others have said, but from what I remember, he told me it was the lens).. and replacing it would cost me 15KD which is around 30 pounds sterling, and around $56 at the current exchange rates... that's after discount apparently... I asked about the guarantee he'd give me, he said 2 weeks... I asked him about what happens if it should fail after the 2 weeks, he said that would be impossible..Anyways... it's working fine and smoothly now, no problems so.. far...
    mine just went aswell,not showing or reading any discs allthough i havent been using call of duty so i wouldnt blame that game for the problem, who can say why the drive should be such poor quality for so many people to be having the same problem.i called sony this morning though and they said they'l have a new one sent to my doorstep tommorow which is pretty good customer service i'd say.

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  • Master
  • 3,422 Answers

Hi,

see if the player tries to read the disc. Load a disc and listen.
Does the player make squealing noises or is it totally quiet? Squealing noises may indicate that the player is trying to synchronize with the disc but can't due to an obstruction on the lens or in the laser path inside the pickup or a defect in the pickup. This can also be caused by an intermittent signal problem due to a faulty ribbon cable.

Totally silent means that the photo sensor is not getting any usable input from the laser at all, meaning that the pickup is "blind" for lack of a better word.
This can be caused by an obstruction of the beam by foreign matter on the lens or inside the pickup all the way to a marginal or failed laser diode and/or photosensor array. This can also be caused by a bad ribbon cable with one or more severed traces.

You could try to clean the optics. This is the most common malfunction as far as i know in all disc players. It would involve taking the cover off and finding a way to expose the lense, and then cleaning it with a very gentle brush. some players have a cover for the lense that swings to the side during playing, this greatly reduces the chance of dust accumulating, but its still worth the try.

If you actually see dust on the lense, then its just that simple. clean, close, play.


It may also be worth your while to check on the small shafting that guides the carriage of the laser pickup. Dirt, grome, dust and solidified lubricant can cause stoppage of the carriage and the laser eye then fails to read the next track. Please refer to the image i have attached.

Also Make sure your box is not blowing really hot air and nothing is right behind it blocking it.. Turn it off for a few minutes and let it cool down and then give it a try playing the discs..

Posted on Nov 20, 2008

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