Set turns itself on for no reason (and sometimes off)
I had Dish Network installed the other day. Not sure if they are related, but ever since then, whenever I turn off the tv, about 10-15 minutes later, it will turn itself back on. Also, like some other owners, it will sometimes turn itself off, but rarely, especially compared to it powering up every time. I have tried turning off the HD receiver as well, but the set will still power on automatically. The set is only about 5 years old. What the!?
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Hello, this is Dan Busa with DISH Network Customer service, What I would check is the cable coming from the receiver to the tv make sure you only have one set. If you only have one set coming from the box, check if it goes into the DVD player. If it does, hook the receiver up separately and it should work okay.
Hello, my name is Becki Barned from Dish Network customer service. The tv2 not working could be for a few reasons. Try the basic troubleshooting steps: make sure that the cable going to the tv is tight, and make sure that the tv in channel 60 or 73. If this issue has not been resolved, and you request further assistance, blog back, or you can find us on Twitter!
Hello there!!! There are a few reasons this could be. The first step would be to check how the hd is set up on the receiver. Press Menu 6-8. You will want to make sure that the Tv Type says 1080p. If this does not work, make sure that you are, of course, using an HDMI cable, or component cables. If you are having any other troubles with this, you can e-mail me at firstname.lastname@example.org.
Hello, Daniel Busa with Dish Network customer service here. if your 622 is overheating you should get an errpr message stating its overheated. At that point you will need a replacement, if its turning off and on by itself sporadicly then that may be remote interference. Try this link to readdress the remote. http://www.dishnetwork.com/downloads/pdf/user_guides_and_manuals/Remote_Codes_Web_Page.pdf
Hello, the remote can sometimes have problems. If you haven't changed the batteries in 60 days, try different batteries, or even try a different brand. Sometimes also, with new remotes, the remotes can be faulty upon arrival. If changing the batteries doesn't help, then at that point, we would probably want to replace the remote again. It has been some time since you posted, but if you have yet to get this resolved, I would be more than happy to take a look into this for you. You can reach me at email@example.com.
Hello there! my name is Kimberly Escobar with DISH Network customer support, I'm sorry to hear you are having issues with your remote control. If your remote control is not lighting up we want to make sure you have fresh new batteries installed properly (they all go in the same way). You may try holding the SAT button for 5 seconds if nothing lights up your remote will need to be replaced. Please feel more than welcome to contact us directly at 1800-333-DISH so we can get that set up for you!
Hello! You probably got this resolved already, but here are some steps if you still have questions, or if this happens again. What it sounds like is that you have no picture on your screen. If this is the case, it is simple to resolve. If you are at TV1, you will want to make sure that your tv set is on channel 3 or 4. Sometimes, the tv needs to be on an input. It usually needs to be on something like video 1 or 2, etc.. If you are at TV2, then your tv will need to be on channel 60 or 73. If neither of these work, go ahead and unplug the receiver from the power source for 10 seconds. Hope this helps!!!!!!
Hello there! Becki Barned with Dish Network customer service here! There are a few reasons for this. There could be a problem with the receiver itself, cabling, or a component on the dish itself. Normally, it is due to a corrupted cable, or the receiver not being able to pull in signal. Unplugging the receiver for 10 seconds in most cases, will help. Blog back if any other troubles!
Hello there could be a coupledifferent issues that are going on, the first is your receiver is in "BootRecovery" and it can take 45 minutes to 4 hours. The other could be connectionsfrom the back of the receiver to the wall need to be hand tight and unplugthe receiver for 10 seconds to reset.
Lonnie, You have a simple problem,the 119 satellite is lower in the sky than the 119 if you make sure the pole you are mounted on is straight and plum ,then simply raise the dish a few elevation degrees and turn the dish to the left.Your dish is aimed low and to the right.