Question about Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Canon IP4000 Error Code 5100

I am trying to print to a Canon Pixma IP4000, but am getting an error code 5100.

I cancel the print, turn it off and on and retry (as it suggests), but still the same error happens.

Any ideas?

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  • brenme Jan 25, 2009

    same problem, I can't find a solution... can anyone?? Thanks

  • stevencork33 Feb 03, 2009

    j have the same problem. i tried the obstructing of the movement.with no succuess. please help

  • Anonymous Mar 22, 2014

    It comes up with problem code 5100

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  • Canon Master
  • 4,338 Answers

It is a carriage error.
Most times this is a serious error that requires a Canon tech to fix it.
Look at the carriage and see if there is something obstructing it's movement. If you recently had a paper jam, there may be some paper stuck in the path.
You should be able to move the carriage freely with the power off.
Let me know.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 26, 2008

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1 Answer

What is STOP/RESET button ?


The Canon PIXMA iP4000 has a RESUME/CANCEL button which allows you to resume a print job after an error has been fixed or cancel a print job altogether.


You can find the manual here: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip4000#BrochuresAndManuals

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When I try to print I get the following message: "Error Number: 5100 A Problem has occurred with the printer mechanism. Cancel printing and turn off the printer. Wait a few moments, then turn the power...


Did you follow the "cancel...." instructions?
Did the problem persist?
Did you contact your local CANON office, and ask for the location of the nearest authorized CANON Service Centre?
If so, what did they say?
Is your printer still under warranty?
Have you exercised the warranty, to get it repaired/replaced?

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Error 5100 on canon mp 160


Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.

Hope it do for you
All The Best: Pineworks

Nov 27, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Error 5100 in Canon MP160


Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

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1 Answer

I keep getting an error code 5100.


By your description, you probably have read that the 5100 error means that the movement of the print head holder is blocked. I get this error occasionally and handle it by turning the printer off and then on. The last time it happened, I heard something like a belt snap. Try opening the printer top and seeing if you can gently move the holder. Are you hearing sounds from the printer that are new?

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If you check the printer settings there is an option in the maintenance tab to auto detect printable cd. Make sure that it is checked.

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