It just started last night while texting a friend. When receiving a text I can't push the roller ball to view the whole text or reply. It works everywhere else as is should. The menu key to the left of the ball is doing the same thing...NOTHING in the messages screen.
Re: Roller ball on my Blackberry Pearl will not work.
I had the same thing happen. Tried everything to fix it. Finally, after a couple of hours of troubleshooting, I just gave up and went and put in on the charger. When I did that it fixed it. Have no clue why but it did.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Was it Like it when you bought it?? If not, then its probably broken.. it happens a lot with rollerballs.. if you take it back to the shop you bought it from they will probably send it away to be fixed.
Try a different ball in the device they are fairly easy to remove. Borrow a friends entire track ball use nail file to remove the ring then look to make sure what way the mechanism and ring go back in and try your firends if his/hers works in your phone replace the defective part.
i had the same the same issue with my roller ball and found out that some how i got oil or some grease on the ball itself. the way i fixed was i "aggressively" wiped the face of the phone back and forth on a cloth and it dried it up. the roller ball worked perfectly after that. it sounds rough or crude but it works.
It might be a case where the track ball has some dirt or debris underneath it. First, turn the device off. Next, press down firmly on the track ball while at the same time rolling it in every direction. Hopefully that will knock loose any debris. Another tip to try is to wet your thumb with a little water and do the same thing.
If those two options don't work, you may try taking out the track ball and blowing out the slot with some compressed air. Below is a link that shows how to remove and clean the track ball: