Question about LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac

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Leapster won't turn on

We have a Leapster handheld game and I put in new batteries and it will not turn on. Is there a reset button ??

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  • jade43228 Dec 01, 2008

    I have the same problem. you have to cll Leap Frog and have it replaced.



    1-800-7015327

  • Anonymous Dec 26, 2008

    first screen comes on IMPORTANT then goes blank??

  • beccabru Jan 12, 2009

    My son's Leapster 2 won't turn on even after brand new batteries were put in. (not rechargable) Is there anything I can do besides call the company?

  • melwel Jan 13, 2009

    same problem brand new out of the box, new batteries, nothing happening

  • Anonymous Jan 24, 2009

    We purchased two of these handheld games for both our girls for Christmas. Now, one game system will not turn on after we put in new batteries. We tried the same batteries in our other daughter's game system and it worked. I don't know what else to try. Help?

  • horses_r_us2 Mar 07, 2009

    Leapster worked fine for 2 months. Then after a week's "time-out", now it won't start up, even with new batteries. I bought it at the "after Thanksgiving sale" so we're 2 weeks past the 3 month warrenty!

  • johnalbright Mar 23, 2009

    No power for my sons leapster, put new bats in regs no recharg...HELP

  • colttank Apr 04, 2009

    Leapster 2 worked great for 2-3 months, now it won't stay on. Please Help.

  • davidt95 Apr 13, 2009

    Having the same problem.... will not power up.. Has anyone contacted Leap Frog? if so, what was the fix?

  • cbarbosa328
    cbarbosa328 Nov 18, 2012

    my dont trun on

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12 Answers

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Had the same problem. I could randomly make it turn on by some bazzarre combination of pushing buttons. Now won't do anything. Call Leapster 800 #, and thought I was getting a bunch of b.s. from a "tech" person, however IT IMMEDIATELY RESOLVED THIS PROBLEM. Remove the battery pack and batteries. Take a pencil eraser and rub/clean the contact point where each battery goes in on the tray (except the coil sides). Reinstall the batt's back in the trey. Use the eraser to do the same thing to the outside contact points on the outside edge of the tray as well as on the Leapster itself where the tray goes. Finally reinstall the the battery tray, and BINGO ! Crazy....I would have lost a bet on this "fix".

Posted on Dec 26, 2009

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  • leanne_luna Oct 02, 2010

    I can not believe this worked!!!!!! I read this and told my daughter to not get her hops u because I couldn't possibly see this workng. But I did as instructed above and......presto!!!!!! She is now sitting here palying. Thank you so much for posting this. You just saved me $70.00

  • drchar21 Dec 10, 2010

    It took me a few attempts of rubbing each spot, but all of a sudden it turned on. Thank you!

  • lrparmley Jun 30, 2011

    I tried the pencil eraser fix and it worked on my son's leapster explorer that is about a year old, Thanks for posting the fix!

  • lrparmley Jun 30, 2011

    I tried the eraser fix on my son's leapster explorer that is about a year and a half old and it worked like a charm! Thanks marrerowm for posting!

  • sagebull2002 Jul 05, 2011

    MY THREE YEAR OLD GRANDBABY'S LEAPSTER 2 WOULD NOT TURN ON, I RESEARCHED YOUR WEB AND AM PLEASED THAT ON THIS 4TH OF JULY, I WAS ONE OF THE HAPPIEST PEOPLE BECAUSE IT WORKED, IT REALLY WORKED. THANK YOU.

  • mrsboots Aug 10, 2011

    Thank you! My daughter's pink leapster 2 stopped working suddenly after only having it, and hardly playing it, for 8 months. I was discouraged until I tried this. I had to do it a few times over each contact point (silver part, but not the coils) and it worked. Thank you!!

  • Betty Kilburn Oct 27, 2011

    Can not believe this worked! My son's Leapster 2 hasn't worked in a year. Also had to recalibrate screen because that wouldn't work either. Absolutely amazing. Now Mom gets a little peace in the car!! Woo Hoo!!!

  • Aubrey_f Nov 24, 2011

    We were on a trip and my sons stopped working so I googled this and tried it....it worked!!!!! I actually just took a baby whipe it because I didn't have an eraser at the time. Thank you thank you!!!!

  • Mjones4816 Dec 01, 2011

    Oh my goodness!! Can't believe this really works. Crazy but so happy we don't have to go buy a new game system!! Thanks fir posting!

  • abs913
    abs913 Aug 04, 2012

    I just got back from the store with a Leapster Explorer for each of my twins. Of course, one turned on and one didn't. I Googled, found this fix, and it worked!! Thank you so much for posting and helping us avoid WWIII!!

  • misstristyn
    misstristyn Dec 10, 2012

    Both my kids' Leapsters stopped powering up at the same time. Tried this and it worked on both of them! Weird. This seems like planned obscelescence to me based on the timing of both doing it at the same time.

  • misstristyn
    misstristyn Dec 10, 2012

    Both my kids' Leapster Explorers stopped powering on at the same time. This fix worked for both of the. Planned obscelescence, or coincidence? You decide.

  • michael_byru
    michael_byru Jan 25, 2013

    This worked. Awesome! I tried so many other sites, but none of them worked. Great post!

  • Rbell Jan 25, 2013

    Even though it is now 2013, this fix still worked! I am soooo happy! My kids love their Leapster explorers and this would have caused some issues in my home if even one of them did not work! Thanks for sharing this FIX with everyone!

  • kelly_layton
    kelly_layton Feb 14, 2013

    That's awesome! I had tried everything else, but this actually worked! Thank you, my three year old is thrilled!

  • LaToya Polk
    LaToya Polk Jun 30, 2014

    Thank you soooooooo much for posting this FIX! I just bought my daughter's Leapster Explorer in December and was not pleased to find that it recently stopped working. This is so far fetched and weird but thankfully I'm not to proud to do weird! It is awesome that your post from 5 years ago is still helping so many people!

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Had same problem.. inserted an SD card.. and started it.. It hung on startup (Probably because it was an 8GB).. took out the SD card.. turned it on.. it worked.. could've been the fix.. could've been just one of those things.

Posted on Feb 18, 2009

  • maripaz cervantes
    maripaz cervantes Dec 25, 2013

    i have the LeapsterGS and it will not turn on i dont know if we have to put in battery or not please help me now thankyou!

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I was about to go buy a new one my kids but I try the pencil eraser and it works AMAZING!!!

Posted on Aug 06, 2010

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After almost giving up and getting ready to throw this thing away. I tried Solution #2 above with the eraser and it WORKED! I am pretty amazed. Thanks for the help.

Posted on Apr 24, 2010

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I was having the same problem, until I tried changing my rechargeable batteries to regular batteries, then it worked fine. For some reason it will not work with rechargeables.

Posted on Dec 20, 2008

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My daughters Leapster would not power on with the A/C adapter but I tried the suggestion with the pencil eraser and new batteries and IT WORKED!!!!! Completely amazing!! Even if the explorer doesn't power on with the A/C adapter, try cleaning the connectors and try it with the battery back and it appears to resolve the issue.

Posted on Sep 05, 2013

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Tried this and it did not work right away. Used new batteries (we do not have recargeables), and pushed "B" button with power button and it worked! After reading some other posts about button combinations for resets, just started trying various combos. After all there aren't that many buttons on the thing. Thanks for your post as I think the eraser thing also helped in this processs.

Posted on Aug 13, 2012

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Thank ya sooooo moch i did the eraser rubbing thing and it worked now my 5 yr old niece is enjoying her Leapster more than ever!!!!!!!!!!

Posted on Apr 14, 2012

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Thank you so much for posting this fix! The pencil eraser trick worked on the rechargeable battery pack we have! Happy kids again :)

Posted on Feb 23, 2012

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Oh my goodness! Thanks so much for the eraser idea! It worked so well! You're a genius! <3

Posted on Dec 26, 2013

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You are a genius, whoever you are! Pencil eraser works!

Posted on Dec 18, 2013

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What about if my kids don't use batteries and have the a/c adapters and they still won't turn on?

Posted on Jan 25, 2013

  • helpitdoesn'twork Apr 04, 2013

    Same problem as the above, not truning on even with conecting to main power suply.

  • Samantha Harewood
    Samantha Harewood Oct 25, 2013

    I'm having this problem too - working w/ disposable batteries but not the AC adapter.

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