a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Laptops should return to normal mode upon subsequent start-up. If it does not, when you (re)start your computer, begin tapping the F8 key repeatedly (like a woodpecker). After a few moments, this will bring up a manual start screen (white letters on a black background)-you will see an option to Start Using Windows Normally down toward the bottom of the screen. Using your arrow keys, scroll down to that choice and hit ENTER. Your PC will then boot up in regular mode.
Try booting in safe mode and see if it happens. To boot in safe mode shut the computer completely down...when you turn it on tap the F8 key multiple times and it should take you to an advance boot menu. Choose safe mode or safe mode with networking. If it boots fine that way, you may want to disable some items in your start up. You do this by clicking the start button--> click run--> type the letters msconfig (without spaces) under the startup tab, you may see a whole bunch of stuff check. Uncheck all uneeded software starting up. reboot the machine in regular mode and see if that helps. post back with your findings-
Try booting in safe mode then run a chkdisk scan to see if it shows errors. To boot in safe mode power the computer completely down...wait a few seconds...when you power it back up keep tapping the F8 key on your keyboard. If done correctly a black advanced boot screen will appear with a choice to boot in safe mode. If you are able to boot in safe mode, it's likely that your hdd isn't the problem. It has to do with something in your startup programs. To disable some unwanted startup items Click Start--> RUN-> in the box type msconfig then click on the tab that says startup and uncheck any unwanted items. Reboot the machine and see if it boots regular.
Sounds to me like a windows problem or maybe a driver error. if it boots up in safe mode and it dont boot up in regular mode, one of the drivers that dont have to load in safe mode keeps crashing it. check all startup programs and disable as many as you can
This issue may occur if the signal from the video adapter
exceeds the scan range of the monitor. The video adapter setting for updating
the screen (the refresh rate) is incompatible with the monitor. you should reinstall your video drivers in safe mode.
To restart in safe mode repeatedly press the F8 key during the computer startup. This will bring a menu where you'll be able to choose safe mode.