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Whirlpool refrigerator does not turn off

The refrigerator motor continues to run. I have lowered both the freezer and refrigerator temperatures.

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Lowering the temps will make it run longer.  You don't give any other data so it is hard to know what the issue is...try defrosting the unit completely to get rid of ice which may not allow the unit to work properly.  Freezer should be at about 0 F and fridge at 40.  Use an outdoor thermometer to check this.  Leave door closed at least an hour before retrieving the thermometer.

Posted on Nov 20, 2008


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Posted on Jan 02, 2017


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Ice lump build-up on left side of the lower back panel inside the fridge section of fridge freezer. Compressor is on continuously. Any help appreciated. Thank you.

Check the operation of the thermostat. Try raising the temperature og the refrigerator side and see if the compressor stops.

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Samsung RB31F Fridge/Freezer - fridge temperature too high, freezer OK

1-The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won't dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty-if the condenser coils are dirty, clean them.
2-The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.

Oct 29, 2017 | Samsung Refrigerators

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1998 GT22DKXGN00 refrigerator freezes, where is thermostat in refrigerator ? This is a Whirlpool

Check refrigerator and freezer temperature. If the freezer is above 0 degrees Fahrenheit it is likely the cooling capacity of the unit has reduced due to low charge or weak compressor. What usually happens is that the freezer is not able to reach the proper temperature and the unit runs continuously. The result is that the refrigerator via the freezer-refrigerator air flow connection freezes.

"This is not intuitive", but the logic is that from the compressor running continuously the freezing air that flows into the refrigerator side results in that the refrigerator will freeze,.

Check the temperatures. If the freezer is above 10 degrees F it is almost certianty the cooling capacity has been reduced.

If equipped with an ice maker the output of the ice-maker will also reduce with this problem

It is possible to have the compressor replaced but not usually cost effective.




Apr 10, 2017 | Refrigerators

1 Answer

Whirlpool S20b American style f/f. The fridge is very cold and some foods are freezing.

Suggest lowering the refrigerator set point to a lower number such as 3. There is usually an indication of normal setting on the adjustments. Wait 24 hours and check the refrigerator compartment again. Use a thermometer to record the temperatures. The meat compartment will be normal just below freezing. If no success then read the following.

One reason that this occurs is that the unit is working near continuously to reach the freezer temperature. Another words the unit is not capable or cooling the freezer to the prescribed temperature. The result is the excess cooling eventually reaches the refrigerator section causing the refrigerator to freeze. The unit will if this is the case run nearly continuously. This situation is counter intuitive. Freezer not reaching set point, excessive cooling over cools refrigerator therefore refrigerator freezes.

The cause is either the freezer door/seal is not closing or sealing the freezer compartment or the compressor or defrost cycle is not functioning properly.

Check the freezer door seal using a strip of paper. Check to see if air is flowing from the vents in the freezer. Using a thermometer check the temperature of the freezer. Listen for and record if the compressor is running or not.

The normal freezer temperature is around '0' Fahrenheit. If no or little air is flowing from freezer air vents look for ice on the back wall. If ice is present it is likely the auto defrost cycle is not working. Attempt to defrost by hand which requires several hours with everything removed.

Check that lint and dust has not blocked the coils under the unit and that the lower fan is running. Usually warm air exits from the machine grill in the front. Remove the grill and check for air flow and debris buildup. Vacuum if necessary.

And unfortunately if the compressor runs continuously and no air blockage underneath would indicate that the cooling capacity is reduced requiring a major service or replacement.

Hope this helps?



Oct 17, 2016 | Whirlpool Refrigerators

1 Answer

Hello, We have a Whirlpool Gold bottom freezer

I don't know about Whirlpool refrigerator freezers, but my Amana has a temperature control in the freezer that regulates the overall cooling, and then the control in the refrigerator compartment controls how much of the total cooling is sent to the refrigerator section. My advice would be to lower the temperature setting of the freezer, and see if the temperature lowers in the refrigerator as well. Also, you can go to the Whirlpool website and they can help you further.

Aug 02, 2013 | Refrigerators

1 Answer

My freezer motor keeps running and wont shut off.what can i do to fix my problem?

The freezer or evaporator fan runs whenever the temperature controls is closed and the compressor is running. The control may not be getting satisfied and continues to call for cooling or there is a possibility that there is a short in the wiring. If the refrigerator temperature is not below 40 degrees it cold mean there is a problem with the sealed system.

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Assuming the freezer is adequately cool, it sounds like the freezer fan is not running. This fan transfers chilled air to the refrigerator section. The fan should be located behind an access plate in the freezer. If it's running, you should be able to hear it. If you can't hear it, remove the access plate and look at it. If it's not turning, you will need to replace the fan motor.

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remove the back wall leave the unit to run half hour open and see if coil have frost all the way from the top of the coil to the bottom if the coil is full you have adefrost problem could be your timer defrost thermostart or heater

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