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Re: the device won't turn on
If you have a microSD or can borrow one try inserting it and turning on the Sansa. If it works then you will have to reformat the internal memory (you will loose all songs in the Sansa)
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if it is detected in your system,use sansa updater to upgrade the firmware.You will find it here
first download the firmware from here1.Turn on the View 2.Put the device in Hold (move Hold button until orange is showing) 3.Press and hold the Left Button 4.Plug the 30 pin connector into the device (be sure the USB is plugged into the computer) 5.Wait for View drive(s) to mount 6.Extract the downloaded zip file and transfer all the contents to the mounted drive.7.Disconnect the Sansa View and let it restart.8.Upon completion of the firmware upgrade, the device will restart. If the restart does not initiate or complete, press & hold the Power switch for 8 seconds to reset the device and then release and press again to restart.
Try connecting it to your computer. Once here, go to My Computer, and right click on the device. Scout for "Format Device" or something similar. If you don't see it, scout around. Try opening the device and looking there. This deletes the device and resets everything.
I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
I believe this is answered already. Turn the hold button on. Red light will be on. Hold the rewind button while you insert it into the computer. Please search online this has been answered. I am recalling from what I read a few minutes ago.
goes off because the backlight is on a timer. after 20 seconds or so it turns off if no buttons are pushed.
if the player will still play music but nothing shows on the screen, then the display is shot. The screen is not replaceable on these players. sorry, but it's most likely junk now. You could use it as a data storage device still. Best bet is to buy a used player off ebay or amazon.