Question about HP Photosmart C6180 All-In-One InkJet Printer

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Photosmart c6180 sheet fed scanner puts solid line down middle

My Photosmart c6180 sheet fed scanner puts a solid line down middle of scans.

I have looked over that part of the scanner and can't see a way in to clean it. I assume some small piece has gotten lodged in there.

Scans on the flatbed are fine.

Any help would be greatly appreciated.

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Hi,

If you are using the ADF, please use the following weblink:


http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00899181&dlc=en&product=1153494



Regards,


Sagarjd

Posted on Nov 21, 2008

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Fax


If you use the automatic document feeder to make a copy, do you see the same line? If so, the scanner glass needs to be cleaned. Not the entire glass, just the small area to the left side that scans paper as it is fed through the automatic sheet feeder. Use a soft cloth lightly dampened with plain water to remove any material on this area of the scanner glass.

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