Question about Ricoh Aficio AP3800C Laser Printer
The cards keep getting stuck. I'm sending them from my computer.which direction do I insert a 5x7 card into the bypass tray?
Check the inside of the printer, ensure that there is no paper or foreign object stuck, sometimes they go undetected and they can affect normal printer feeding.
Try pulling out the paper tray and check the paper feeding mechanics underneath the printer.
Usually feeding problems are mechanic, if you cannot fix them in this simple way you will need to take printer apart and check feeding traction mechanics, this is usually a job that is better done at a repair shop.
Posted on Aug 12, 2008
the problem is in the printer settings of the file you are printing, if it is set to print from bypass tray. You can load paper into the bypass tray and it will fix it. If you have a Multi Function Product (MFP) commercial grade with multiple paper sources, this message may come up again. How to fix? In the file/documents properties (word, excell. PDF,etc.) go to the File menu OF THAT document and change the "paper set up/page settiings/paer source" from bypass TO Automatic or Auto Paper. Re save the file/document and it will save your new paper source settings. If someone sends you a file, or you upgraded to a bigger machine, this message may come up and you will have to make these cahnges due to the fact that the document was created with smaller product printer/page settings. The default auto paper on business MFP's is set for a tray, not a bypass tray.
Posted on Aug 28, 2009
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