Question about Cameras

6 Answers

Iv got a dennard 5050 dome controled with a sprite kbs3 keybored,was workin fine but now i av no pan-tilt,with a message on the moniter saying..(MOT..bad endstop distance) HELP!!

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  • 6 more comments 
  • shiresstevey Nov 20, 2008

    i have done a shut down if thats what you mean.

  • shiresstevey Nov 20, 2008

    im sorry people im not tecnicaly minded,the zoom works ok and the keyboard seems fine,iv shut down about 3 times,once over night but this asnt helped.

  • shiresstevey Nov 20, 2008

    theres no soft wear

  • shiresstevey Nov 20, 2008

    it started wiv the tilt getting smaller and smaller and then spun round and wudnt move again,iv ad it up bout 2 weeks and al was ok,

  • shiresstevey Nov 20, 2008

    that sounds k,but i dont no if thats possible

  • shiresstevey Nov 20, 2008

    iv done that and no change,sorry

  • shiresstevey Nov 20, 2008

    links didnt work for reseting keyboard, is my problem definatly keyboard related and not the camera?

  • shiresstevey Nov 20, 2008

    its a dennard 5050 dome

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6 Answers

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  • Master
  • 4,472 Answers

It sounds to me like the tilt is defective in the unit itself. I would have it replaced/serviced. If you still need further assistance let me know. Please take a moment to accept and rate my solution accordingly.
Thanks,
Lee

Posted on Nov 20, 2008

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  • Expert
  • 435 Answers

Try moving the camera and see if you still get the "Bad end distance" error.
Its the error, when the camera cannot tilt/ move beyond its limit.
If nothing works, Go for their customer support
http://www.dedicatedmicros.com/uk/support_contact.php

Posted on Nov 20, 2008

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  • Cameras Master
  • 19,396 Answers

Check the cables and the connections.

If you are connecting through the 485-bus ports it can be a lose connector or a bad cable that have gone deteriorating in time, this would explain the tilt getting smaller and smaller.

If it is connected on DM/JBX check junction boxes and cable.

The tilt can also be jammed, you can try moving the camera gently, be careful it is quite easy to damage themif you push them too much.

I quote from manual:
"The remote keyboard is supplied with a 2m length of 485-bus cable; this is used to
connect the keyboard to either of the 485-bus ports on the D4, Digital Sprite 2, or BX2
unit.
The remote keyboard can also be connected over longer distances, up to 1500m
(4900ft), using 2 junction boxes (DM/JBX), a 12v 1A PSU, and the required length of
twisted pair cable, for example CAT5."

If you still cannot solve it call the installation technician, the tilt may be faulty.

Posted on Nov 20, 2008

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  • Master
  • 685 Answers

Http://www.bloudex.com/images/catalogue/197.pdf here you go this should help

Posted on Nov 20, 2008

  • 8 more comments 
  • Juanita Vega
    Juanita Vega Nov 20, 2008

    Recalibrating the joystick
    If the telemetry camera drifts when it is not being used, the joystick may have to be recalibrated.
    To do this:
    1. Un-plug the keyboard from the system.
    2. Press and hold the [ (star) button.
    3. The keyboard will beep. Rotate the joystick 360° until the camera key LEDs stop
    flashing.
    4. Twist the joystick fully left and right until the cameras key LEDs stop flashing.
    5. The joystick is now calibrated, press the [ (star) button again to access the unit.

  • Juanita Vega
    Juanita Vega Nov 20, 2008

    if this doesn't work let me know and i can get you to the site to reinstall the keyboard

  • Juanita Vega
    Juanita Vega Nov 20, 2008

    yes it is i found it in there site try it and let me know what happens thatk you for using fixya

  • Juanita Vega
    Juanita Vega Nov 20, 2008

    yes it is i found it in there site try it and let me know what happens thatk you for using fixya

  • Juanita Vega
    Juanita Vega Nov 20, 2008




    Downloads:
    UPGRADE_PCAPPS.zip - PC Application (1.9.0) - (58.8MB)

    SD16_4_2_13_95.pdf - Release History

    UPGRADE_WEB.zip - Webpage Upgrade 2.0 (1.81) - (712KB)

    UPGRADE_C2DM.zip - Codec Upgrade 1.5 (016) - (904KB)

    NVD0UPGRADE_m3sp.zip - Main Application 4.2 (13.95) - (2.6MB)

    SD_Network_Upgrade_Instructions.pdf - Upgrade Instructions for Network Connection

    SD_USB_Upgrade_Instructions.pdf - Upgrade Instructions for USB Pen Drive

  • Juanita Vega
    Juanita Vega Nov 20, 2008

    Software Downloads here is the download you need to reload the keyboard if you want to try that



  • Juanita Vega
    Juanita Vega Nov 20, 2008

    i hope this helps you

  • Juanita Vega
    Juanita Vega Nov 20, 2008

    did you try what i sent you? hopefully it helped you.let me know

  • Juanita Vega
    Juanita Vega Nov 20, 2008

    we can try reinstalling the camera what type is it?



  • Juanita Vega
    Juanita Vega Nov 20, 2008

    http://www.cctvsoftware.com/conequip.htm try this site



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  • Cameras Master
  • 4,806 Answers

Try to re-install the keyboard drivers
regards

Posted on Nov 20, 2008

  • Lee Hodgson
    Lee Hodgson Nov 20, 2008

    shutting down will not resolve the problem, if you got a driver disk with the keyboard run the disk and install the driver and/or software
    see if this helps


    regards

  • Lee Hodgson
    Lee Hodgson Nov 20, 2008

    the software or firmware on the camera is somehow corrupt or damaged, can you reset the camera back to default or factory settinngs? 

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  • Master
  • 790 Answers

Hello!!!


Do a hard reset and give a try!!!

Posted on Nov 20, 2008

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