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I have a new hp laptop G60-114EA. When requested to type in the PRODUCT KEY which I have read from a label on the bottom, I am told it is incorrect. The product key no. I have is TDX9G-6TDJ9-XGTM8-KG769-FTXTQ. The Serial No. is 2CE8407GW1 and Pin. FW791EA#ABU. Please help John Keys

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  • jnkeys Nov 22, 2008

    I have selected CAP LOCK i n appropriate position but I am still receiving pop ups saying Product key is incorrect. Canyou confirm my Product Key is correct?



    Regards



    John Keys

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John, if you have not already checked, please check that "caps lock" is in the appropriete setting..the key IS case sensitive.
If this is an upgraded system it may not be the correct key on the computer sticker. or if someone has upgraded this computer with an unlicenced (cracked) copy the product key may or may not work.
Contact Microsoft and have another product key issued in the event that you cannot determine your current product key. This is also something you may need to do when you upgrade Windows XP from one version to another. For example, you may need another product key issued when upgrading from Home Edition to Media Player Edition.
here is Microsofts genuine atvantage help line: Windows Genuine Advantage 1-866-530-6599 9:00 AM to 11:00 PM (Atlantic Time, Monday - Friday)

Regards.

Posted on Nov 20, 2008

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