Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Ice forming in freezer refrigerator not getting cold

Ice actually looks like frost or snow. Refregerator only 3 or 4 months old. Whirlpool side by side

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Replace your heater and thermostat behind the back wall of the freezer. the air will not flow from the freezer to the fridge because of all the forming ice. Also replace the defrost timer. take your model number into a local parts store and they can get you the parts. This is very common!!!!! But pretty easy to do.

Posted on Nov 20, 2008

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Hello Catherine Fu,
Welcome

You said, you got this whirlpool double door refrigerator for 4 years. cost me about 1.5k. the second year, right after warranty, the main brain is down-the light panel in the refrigerator is off. whirlpool tech told me to replace it will cost me 500, so you decide not to do it. Now you have bad frosting issue for 6 month. Inside the Refrigerator, the water keep on dripping on side wall and glass drawer ceiling. In the freezer, frosting all over each drawer, and the bottom drawer has too many frosting and ice that i can hardly close the door. Last night, the refrigerator section just don't get cold anymore, it shuts up by itself.
Help!! It is an very expensive refrigerator and ONLY 4 years old .


First,I think you need to have a new tech.
It sounds like you have either an air leak allowing out side air in and this causes the icing.
Or you may need some freon (coolant gas) .
If your freon pressure is low it can ice up.
Did that tech that was there check for a freon leak and also check the pressure of the freon in the lines???
You need to call a different tech and let him see what's happening.
Some company that is reliable!

Let me know what they do for you.
God bless, Huuum

please remember to leave a rating.

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