Question about GE XL1800 1100 Watts Microwave Oven

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It appears that the noise is coming from the the turning or spin-

Ing of the turntable that you put your food on to rotate. now it appears that it is not turning at all and just grinding and making grinding noises to turn. everything else works. can this be corrected and can I fix it on my own or do i need to replace the entire unit it is 5 years old.

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  • Anonymous Dec 12, 2008

    Only when the turntable on my GE XL1800 is engaged, the unit makes a steady rythmic popping or thumping noise. After awhile (a minute or so) the noise actually stops and the turn table continues to rotate properly. What's causing the noise and can the homeowner affect a DIY repair or do I need to call a service technician?

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

You probably have a bad motor.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 23, 2008

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Posted on Jan 02, 2017

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Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
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This info is from GE website..( link : http://genet.geappliances.com/geasearch/Dispatcher?REQUEST=GETSEARCHRESULT

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
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