Question about GE XL1800 1100 Watts Microwave Oven

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It appears that the noise is coming from the the turning or spin-

Ing of the turntable that you put your food on to rotate. now it appears that it is not turning at all and just grinding and making grinding noises to turn. everything else works. can this be corrected and can I fix it on my own or do i need to replace the entire unit it is 5 years old.

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  • Anonymous Dec 12, 2008

    Only when the turntable on my GE XL1800 is engaged, the unit makes a steady rythmic popping or thumping noise. After awhile (a minute or so) the noise actually stops and the turn table continues to rotate properly. What's causing the noise and can the homeowner affect a DIY repair or do I need to call a service technician?

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

You probably have a bad motor.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 23, 2008

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follow this test and fix it. God bless you


  1. MagnetronIf your microwave is emanating high pitched or growling noises during operation, the magnetron could be going bad. Normally a nearly silent part, the magnetron uses high voltage and induces the frequency required to cook food. Although normally not a safety hazard to operate, this is a sign that the magnetron is failing and will need to be replaced as soon as possible.
  2. Exhaust fan motorIf your microwave is making a very loud humming noise during operation, it could possibly be the exhaust fan motor. If defective the part will need to be replaced to silence the appliance once more.
  3. Stirrer motorAnother leading cause of a noisy microwave is an expired stirrer motor. With use this part becomes worn and makes a loud grinding noise, which is usually a leading indicator that the part needs to be replaced. The stirrer is a metal blade that is slowly turned by the motor. This action disperses the microwave energy in a random pattern, which heats the food evenly. If the stirrer motor is determined to be nearing expiration, it should be replaced to halt the grinding noise.
  4. Turntable motorA very common cause for a noisy microwave is a worn out turntable motor. This is a relatively easy repair and will put an end to the noise once replaced.
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Inspect the turntable base wheels and guides. If they are gummed up with food or other gunk, they will not turn and the turntable will not rotate. Clean as needed.


Remove the microwave case by unscrewing the casing screws with your screwdriver. Locate the turntable motor which will be directly beneath the oven floor.


Inspect the belt that connects the motor to the rotating table. If the belt is broken, replace it.


Touch the probes of a continuity tester to the electrical contacts on the motor. If the tester lights up, the motor windings are good, which means the motor is functional. If there is no light, the motor needs to be replaced.


Check the wires leading from the cord to the motor itself. Look for any breaks in the wire, or a wire that has been pulled off of any electrical connection. Any connection that has been compromised can be soldered back into place, but if the cord is damaged at all, it needs to be replaced.


Attempt to spin the motor by hand if the continuity is good and the belt is in place. It should spin freely, but if it is difficult or doesn't move at all, you will need to lubricate the bearing. Either apply spray or bearing lube to the motor axles to solve this problem, and allow the motor to spin freely once again.

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Should the turntable rotate? Mine is not turning


Yes the turntable must spin around to ensure correct heating of food.

Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

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I have not solved my problem,I have decided to buy a new microwave rather than pay for this amount of money on a telephone advice when you have said on your site that it is free.I will also spend further amount of money, to call an electrician after your advice,so I will be better of buying a new one.

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You may have a tunrtable motor or spindle problem..
This info is from GE website..( link : http://genet.geappliances.com/geasearch/Dispatcher?REQUEST=GETSEARCHRESULT

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
  • Make sure the turntable is centered and seated properly. On models with a stirrer motor there is a shaft protruding up through the floor of the microwave. Make sure the turntable is securely fastened to this shaft. On models that turn on a ring with wheels attached, make sure the turntable is seated securely on the ring.
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