After turning on the laptop the monitor does not come on,so i tried the F12 reboot and did a diag nostic run,it says start dst short test fail with an error code 1000-0146. msg unit 0-log contains previos errors. then the next message says no diagnostic partition found. what could this be
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Re: no screen visible
Run win xp boot cd and access recovery console... run chkdsk... hit y when it asks you to... another way of doing this is right click on ur hard drive and choose properties.. tools... disk check... choose both the options asking for complete scan etc.. itll then say that scan will be done when windows is restarted.. say ok.. restart...
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Here is a hardware test you can run to test the video and lcd screen. That came with your laptop
Diagnostics before windows using the F12 Diagnostics
* Reboot and press F12 to enter the Boot Menu
* When the boot device list appears, highlight Diagnostics and press Enter
* The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display
* If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition
* Press any key to continue
* Press any key to start the Dell Diagnostics from the Diagnostics utility partition on your hard drive
* After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want to run -
Express Test = Performs a quick test of devices. The test typically takes 10 to 20 minutes and requires no interaction on your part
Extended Test = Performs a thorough check of devices. The test typically takes 1 hour or more and requires you to answer questions periodically
Custom Test = Tests a specific device. You can customize the tests to be run
Symptom Tree = Allows you to select tests based on a symptom of the problem you are experiencing
* When you have finished running a test, close the screen to return to the Main Menu screen. To exit the Dell Diagnostics and reboot the computer, close the Main Menu screen
during the test it will BEEP ! it is asking you if colored bars are displayed. if the bars look ok then your screen is fine but if during anytime of this test and you see the distortion you described then its the LCD screen or LCD cable
Maybe the lcd screen is going bad. Try an external monitor. if the external monitor works fine then your lcd screen on the laptop is going bad. If the external monitor behaves the same way, then the Video Card on the computer is going bad.
Plug in an external monitor and see if thedisplay shows up on it. It can be any kind of monitor even the old big fat crtmonitors as long as it has a vga cable to connect to your computer's vgaport. If so that proves your video card is ok. The video will showon most systems when you reboot without you having to do anything. Some systemswill require you to hit the FN (Function key) + F1 thru F12. Hold downthe FN key then hit the correct key for displaying on the monitor (F1 thruF12). The correct key will normally have CRT/LCD on it or it will havethe icon of a display.
your hard drive has failed, on boot (dell splash screen) press f12 to bring up boot menu, choose diagnostics option, run this and it should confirm hard drive failure on dst short test (drive self test) and give an error code (e.g 2000 - 0142), trust me on this i am a dell field service engineer
Run a test on the system first and also update video and bios.
Drivers can be downloaded from www.support.dell.com
Running a test can be done by pressing FN+power button and turn on the system. Fn is the key found on the left lower side of the system otherwise press F12 when you start and the system and see a dell logo, go to diagnostics and run a diags and let me know if you get any error messages
The system may not be able to refresh after the defrag. Press ctrl-alt-del and try to turn the computer off from the task manager. If task manager wont popup. You can turn the computer off by holding the power button for 10 seconds or until it turns off.
To prevent file corruption which could be caused by the improper shutdown which you will have to do. Don't forget to tap F8 repeatedly when you restart the computer. Start tapping after you push the power button to turn it on. Choose 'last known good configuration' using the arrow keys on the keyboard. Press enter. And wait until the computer reboots. It should come back to normal.
If it still locks up. Run diagnostics and check if your hard drive is still ok. Turn the computer off. Tap F12 when you turn it back on. Choose diagnostics. If you get an error for 'DSt short test' call dell, so they can give you options for replacement. If all the tests passed, your software is corrupted. Post back what happens.
The error refers to a bad Hard Drive. You need to call up Dell to have the Hard Drive replaced. Make sure to start contacting a Local Pc Shop to help you back up files from your Hard drive since Dell doesn't cater to backing up of data on any Hard Drive.