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You'll be better served by just reinstalling windows. Most times the recovery does not work.
System Restore will allow you to select a Restore Point(date and time) to set your system back to when it was working ok. Itdoes not delete any of your data, documents, music, pictures, videos orprograms (unless the program was installed after the Restore Date youselected).
System Recovery (sometimes referred to as Factory Restore) will set your systemback to when you first purchased it. It Deletes Everything. Mosttimes the System Recovery does not work unless there is a recovery partition onyour hard drive created by the manufacturer. If you are trying to recoverfrom a set of cd's most times it does not work.
Instead of doing a System Recovery it's much easier to just ReinstallWindows. Look on your computer for the Certificate of Authentication(COA) Sticker. It will tell you what operating system is on your computerand it will give you the Product Key Code (a series of 5 letters and numbers)that you will need to activate windows. If you don't have an operatingsystem disk, borrow one from a neighbor, friend, relative or co-worker. Justmake sure it is the same as your COA Sticker's operating system or it willnever activate. Also make sure you get the COA Product Key Code for thedisk you borrow because sometimes the system will ask for the one that is onyour system and sometimes it will ask for the one from the installation disk.
I'd doubt that the hard drive is bad. Most times the Factory Recover does not work especially from the discs.
Why not try reinstalling Windows, because you've probably wiped out your
operating system by trying the recoveries. Look on the bottom of your
laptop or inside the battery case for the Certificate of Authentication
(COA) Sticker. It will tell you what verion of Windows you have and it
will have your registered Product Key Code (series of 5 letters and
numbers). If you don't have an operating system disk, then borrow one
from a neighbor, friend, relative or co-worker. It has to be the same
operating system that is on your COA sticker or it will not work and you
won't be able to activate windows. If your COA says Windows Vista Home
Premium, you can't use a Windows Vista Home Basic operating system
Sometimes activation can be tricky so when you come to the part where it
asks for the Product Key give it the key from the COA Sticker on the
bottom of your laptop. Sometimes it will not want yours but want the
key that came with the software you borrowed so if it is not on the
packaging ask the person your borrowed from to give you the Product Key
from their COA Sticker. Don't worry, theirs is theirs and yours is
Borrow a repair disc or system disc from a neighbor, friend, relative or co-worker. Just make sure it is the same as the Certificate of Authentication (COA) sticker on the bottom of your laptop or inside the battery case. The COA Sticker tells what version of windows you are licensed to have and it has the product key which is a series of 5 letters and numbers.
Are you sure you're back to factory settings? That 25 character number sounds like the Certificate of Authentication (COA) key for the Operating System. Look on the side and back of your computer for the COA Sticker. It tells you what Operating System you have and it will have a series of 5 letters and numbers (25 to be exact) that is the key to validate and activate your operating system.
In this case I would recommend you to please try and locate the 25 alphanumeric product key on the label of the disk itself or on the cover of the disk
Try to locate the product key on the COA (Certificate of Authencity) Label.
If still you are not able to locate the key, please try the following keys:
Please let me know if it was of some help
This can be obtained directly from Microsoft once you have bought it - it's around $50. If you don't have that much money then uninstall it and get another Office suite, a free one this time