Question about HP LaserJet P2015dn Printer
It has stopped printing all of a sudden and shows a red light at the job queue sign which never switches off. it is located in a lab and about 20 Computers are connected to it and none can print. I cancelled all the jobs in all computers sent to that printer but still the printer cannot print and shows the red light.
Try disconnecting one of the computers
Posted on Jan 14, 2009
Ben_ndee, if you press the "Go" button do you receive a secondary error light combination?
If this is the only combination you receive, the error is indicating a problem in the laser/scanner assembly.
Many times disconnecting and reconnecting the scanner will eliminate the error condition but there is a very good chance the laser/scanner assembly is faulty and needs to be replaced.
The part number is RM1-4262-000.
Posted on Nov 20, 2008
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