Question about Heating & Cooling

1 Answer

NEC front loader washing machine not emptying water

All I get when it comes to empty is a rattle sound from the pump area

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,462 Answers

You have a foreign object stuck in pump. remove filter and see if you can get at it that way

Posted on Nov 20, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When I start my Affinity front loader washer it pauses halfway through the cycle why is that

The machine is not emptying properly for some reason. All washing machines are designed never to spin whilst full of water. The default is either to pause indefinitely or reset the program. It's odd that the machine is fine when empty though.
I would still do the following before calling out a repair company. Check that it isn't blocked or partially blocked. If the machine has a service panel at the base then it might have a round filter dial that when turned comes out of the machine (plus old baby socks, coins etc). Make sure to grab loads of old towels and put them around the base of the machine before doing this. The machine might have several litres of water or more still in it. If you can see water inside the machine then you will need a lot of towels when unblocking the filter... you have been warned ;) Get a well insured friend to do it otherwise :D
  1. Make sure that the grey waste hose at the back of the machine is not trapped.
  2. Make sure that the grey waste hose is not higher than the machine or pushed too far into the drain pipe. This can cause water to back up into the machine and complicate matters.
  3. The machine might have a coin lodged in the pump or something similar. Listen for any rattles when it is emptying. You should at least hear a churning sound coming from the pump.
  4. Give the door a push in case the lock is faulty and the clothing is pushing outward causing the lock to break a circuit.
  5. Check that both Hot and Cold water are actually going into the machine. If you have turned the Hot off at the wall and the machine has an economy mode then it is waiting for hot water.

Sep 28, 2016 | Washing Machines

1 Answer

The problem with xqb90-701 machine comes up with e2 code will noy rinse ,empty or spin

I don't know what the codes are for this washer but it sounds like it has to do with the pump not coming on and pumping out the water. most of these front loaders have a clean out for the pump filter you should find it between the pump and where the drain hooks up to the tub. many times they get clogged with stuff. I worked on a whirlpool the other day that had a large sock stuck in it.

May 09, 2014 | Washing Machines

1 Answer

Pump does not come on

Check the pump filter first. It is under the tub. The panel under the door comes off it is a front loader.

Mar 29, 2014 | Washing Machines

1 Answer

Where is washing machine filter in wdsr2120j

No filter. Thats with front loaders. Water left in the tub is two issues. #1 Kinked drain or clogged hose. If that is OK then your drain pump is bad and needs replacing.

If you need further help, reach me via phone at

Jan 16, 2014 | General Electric WDSR2120J Top Load Washer

1 Answer

Zanussi 1400 Front Loader: Machine washs clothes as per normal but does not drain the water and cannot go into the spin cycle. Sits there doing nothing then starts bleeping.

This is almost certainly a simple problem with your empty pump filter being clogged. The empty cycle is timed and if it can't get all the water out in time because the filter is blocked and slowing the empty down, then it will fail safe and won't step on to the final spin cycle with excess water in the drum. While it's trying to get the water evacuated, you will probably see the machine doing a slow tumble for up to 8 minutes and you may also hear the empty pump running too.

You need to locate and clean the filter. Depending on the model (You haven

Aug 30, 2011 | Zanussi Washing Machines

1 Answer

Washer won't drain. Pretty sure it's clogged but not sure how to check for this.

Hi, You don't mention whether this is a top loader or front loader. On the top loader you need to get to the drain pump. Front of washer may come off or the lid comes off and then the front. Some of them had clips under the console. Once you are at the pump, take a shop vac and empty the water. Both hoses inlet and outlet will have to be removed and cleaned. BEFORE YOU DO ANYTHING ON THIS, UNPLUG THE MACHINE!!! If its a front loader the kickplate has to come off or the whole front, and same procedure as above. Hope this helps.

Jan 18, 2011 | Washing Machines

1 Answer

I have an lg front loader washing keeps stopping mid cycle and gives a troubleshoot code of oe...i cant find my owners manual and the lg site is awful....can you help me?

OE is drain error..Most likely problem is partially blocked pump filter...This is accessed via the small door at floor level...Unscrew the pump cover and clear the filter..Any water in the machine will flow from the pump cover...Empty the machine first...Leaning it back can help....Good luck....Nomess

May 14, 2010 | Washing Machines

1 Answer

Machine will not empty water, new pump installed today still no joy any ideas

Whether a front loader or a top loader, you are probably missing a sock. My guess being a sock or similar sized article has escaped the tub and is obstructing the water discharge to the pump. How to get to it depends on the top loader/front loader/make/model thing.

Dec 18, 2009 | Washing Machines

Not finding what you are looking for?
Heating & Cooling Logo

Related Topics:

89 people viewed this question

Ask a Question

Usually answered in minutes!

Top Heating & Cooling Experts

Paul Carew

Level 3 Expert

3328 Answers

Tim Whalen

Level 3 Expert

3074 Answers


Level 3 Expert

81424 Answers

Are you a Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides