Question about SanDisk Sansa e250 MP3 Player

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Repeating title screen

When i turn on my sansa the sandisk title comes up but it doesn't acess to menu instead the screen turns white then back to the title screen it keeps doing that yes i did the recovery thingy and it still duzn't work

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  • Anonymous Jan 09, 2008

    It didn't work for me, after running the tool and formating it 3 times. It still bugs at the title screen!

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Mine too i was mad :\ just got it fixed like 2 min. ago im soooooooooooo happy thank GOd ___________________________ I have the EXACT same problem and my device is stuck in MSD. Which two files are you talking about? My sandisk support rep did not send me any attachment. Thank you for contacting SanDisk Technical Support. We should be able to fix your player. Disconnect the player from the computer if it is connected. Please copy and paste the following link into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe Once you have downloaded the file, please follow these instructions. 1) Double click on My Computer so that you can see it on your screen. 2) Turn the player off. 3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange. 4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button. 5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish. 6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left. 7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.

Posted on May 11, 2007

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"You need to reset and restore your player" by dc2772 (See profile) - November 12, 2006 Enter recovery mode by doing the following (start with the player turned off): 1) Turn on the "hold" function (move slider on top of the player so orange is showing). 2) Hold down the "Rec" button on the left side of the player. 3) Power the player on. The player will enter recovery mode and ask you to connect it to your PC via the USB cable. Do this. The player will then display "Enter USB2.0 MSD mode." Disconnect the player, let it reboot, and reconnect the player. Your player may now be OK at this point, or it may show up in Windows Explorer as a 16MB removable disk. If the latter occurs, try using the Sansa Updater tool (http://www.sandisk.com/Retail/Default.aspx?CatID=1376) to reinstall the player firmware. If this does not work, copy the firmware .mi4 and .rom file from http://ez-files.net/download.php?file=83098b45, copy them to the 16MB removable disk, reboot your player, and try the updater tool again.

Posted on Jan 15, 2007

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http://www.sansa.com/support/sansa_e200/faqs

STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I hope that helps. If not, please post a comment with an update to your problem.

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Call tech support... sounds like you need a firmware upgrade... same thing happened to me. Sandisk support 1-866-726-3475 7 days a week: 4:00 am. - 10:00 pm. (PST) 7:00 am - 1:00 am (EST)

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Help me please, cause i love my player


this is not a solution, but mine was doing almost the same, so if you find out can you give me a shout at racecar_123@hotmail.com thanks

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