Question about Dell 1710n Laser Printer

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Sending a document from the computer and nothing prints!

We installed the printer software and it worked once. Now, when we try to print, nothing happens. Could it be a problem with the IP address? I noticed that on the first printing, the IP address ended with .101 & now it ends with .104. I think it's changing. Any ideas? Should I make it a static IP address and how? (the only reason I suspect that that is the problem is because our other printer did the same thing way back when and I don't remember how we fixed it). Thank you! ~Kristin

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  • Kristin Phillips Jan 01, 2007

    This is Kristin again. I now believe it is definitely an IP issue. Please help. My email is krislphil@hotmail.com

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Try using the Lexmark Print Server instead of the generic print server (if you use a Windows Server to share the printers). Also a new driver V2.0 was just released. Additionaly you can try to set 100 full duplex, but this is complex and has to be done at the printer, pressing a serie of buttons. These printers are crap, we have constant problems with them.

Posted on Apr 18, 2007

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To manually set the IP address in this printer you have to run the Dell setup utility. Here is the download link: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R133968&SystemID=PRN_LSR_1710N&os=WW1&osl=en&deviceid=9368&devlib=0&typecnt=2&vercnt=1&formatcnt=1&libid=40&fileid=178396 Also if you're looking for the manual the link to the pdf version is here: http://support.dell.com/support/edocs/systems/1710n/en/index.htm Good luck and let us know how things go.

Posted on Jan 01, 2007

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1 Answer

Hp photosmart C7250 hangs while printing


Hi Georgette,

You have tried your best with possible troubleshooting to fix the issue. There are few possible workaround solution for this issue.

First, If the USB Cable is more than 3-5 ft long, it could be the reason. Also, if the USB Cable is worn out or is broken in-between.

2nd, The printer does not seems to accept command from PC ( win 7 ) using the HP Software. So Uninstall the Software. Restart the PC.

Do not install Printer Software. Connect the Printer USB to PC and Windows 7 will display new hardware detected message.

Continue with the New Hardware Found Wizard and install the drivers it will list by Default.

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If this works, You will be able to print without any problems however if you want to scan a document, you need to use Applications like MS-Paint, Microsoft Word etc, or Use the Scanners and Camera option in Control panel.

You can then install the software disk of printer or the downloaded software from Hp website to install Printer software for SCanning.

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