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Why won't this dell 4600i load any software drivers?

It will not find any software drivers for anything i hook up ,my printer for one ,and my dvd player will not work,i downloaded drivers from the dell page and still doesn't work!!!i don't get it,i have 2 other pc's they have win xp pro sp3 on them ,they find whatever you plug in to it and loads anything,do you think they missed something on this home edition??????

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When you download drivers from Dell and execute the file, it normally extracts the drivers to C:\Dell\Drivers and then the folder corresponding to the hardware. If you go to My Computer and do a right click on it and select properties and a window will open with 'System Properties' on it.Select the hardware tab and then click on Device Manager. A list of all of your hardware will come up. If you click on the little cross next to DVD/CR-ROM drives and then do a right click on the drive that's not working and select update driver. Where it says can windows connect to windows update select no, not this time and then next. Then select install from a list or specific location and next. If you then select include this location and enter in the box C:\Dell\Drivers, click on next and hopefully it should find the drivers.
Sometimes the Dell download will start a utility to find the drivers from the internet for you and install them. One way or the other, this should hopefully solve your problem.

Posted on Nov 20, 2008


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