Question about Logitech Harmony 1000 LCD Touchscreen Remote Control

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The touch screen is forzen, it charged all night & nothing

Frozen screen on remote

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TAKE OUT THE BATT AND PUT IT BACK IN THIS WILL REBOOT YOUR CONTROLL YOU SHOULD ALSO UPDATE YOUR SOFTWARE AND FRAMEWARE THIS WORKS

Posted on Dec 11, 2008

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The remote won't work. A photo of a battery came up on the screen, other than that, nothing. I took it to Best Buy this afternoon and they suggested I contact you. When they took the battery out,...


The first thing I would suggest is replacing the batteries as the indicator is telling you that the battery is depleted. I understand you had Best Buy check the charge on the batteries but I would replace anyways just to eliminate that from being a possible suspect. If this doesnt fix the problem and the old batteries leaked inside of the compartment check for a white powdery substance on the contacts and if you find clean it off with some alcohol on a q-tip

Jun 21, 2011 | Logitech Harmony One Advanced Universal...

1 Answer

My remote is frozen on 'watch tv'' . device button, help button will not work. off button not working, initial screen to turn on devices does not appear. remote is fully charged


Hi, try updating the firmware in safe mode.

1. Remove the battery, press and hold the 'Off' button, and re-insert the battery. The screen will say 'safe mode'.
2. Connect to the software and click 'Downloads' at the top of the screen.
3. Click 'Firmware'.
4. Update the remote

Mar 20, 2010 | Logitech Harmony 890 Universal Remote

1 Answer

Remote not charging on screen, has a picture of a


If your Harmony remote is not charging on the base, try pressing down on the remote, and wiggling it around. It's just that the pins are not making contact.



If pressing down helps, you can fasten it on with a elasitc band or something so that it keeps charging. Also, if it is still under warranty, I woul advise contacting Logitech's wonderful support team to get replaced.

Also, I would suggest a firmware update.

Hope that helps!

Dec 15, 2009 | Logitech Harmony One Advanced Universal...

1 Answer

My Harmony 1000i remote isn't responding to touch or won't turn


Hi. Try the following steps to get this fixed.

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.


Now, put the remote back into safe mode, then take the battery out and re-insert it. The calibration screen should come up. Touch the red dots to calibrate the screen.

Hope that helps!
-D

Nov 16, 2009 | Logitech Harmony® 1000i Remote Control

1 Answer

Harmony one is frozen


Let me see if I understand how this works. If I have a problem that I can't fix you charge me $12.99 to $19.99 and then you will try to fix solve my problem -- if you can't there is no charge other than my waste of time dealing with you.. However if I already solved the problem then you want me to tell you for FREE how I solved the problem!

Tell you what I will do -- you send me a check for $12.99 and I will tell you how I solved fixed my Harmony One.

I am betting that I won't hear from you again. How do you sleep at night.

Oct 10, 2009 | Logitech Harmony One Advanced Universal...

1 Answer

Touch screen not responding to any commands


I tried the 2 solutions i was given but it still didn't fix the problem, I ended up calling logitech tech support and they advised me to install the software and download new programs for the remote, after about 1/2 hour and recalibrating the complete software/ firmware the problem was fixed.

Mar 19, 2009 | Logitech Harmony 1000 LCD Touchscreen...

1 Answer

Frozen Pronto


Hi

Thankyou for the offer, but I finally fixed it.

I searched high and low on the Internet and finally found a document that led me to believe it was WIFI problem. I reset (switched off and on) the WIFI receiver, and removed/replaced the battery in the remote control and hey presto. it worked and is still working.

Daryl

Sep 11, 2008 | Philips Pronto TSU9400 LCD Touchscreen...

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