Question about Samsung CLP 300 Laser Printer

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BLACK TONER SUPPLY ERROR

HI. MY PRINTER KEEPS SAYING " BLACK TONER SUPPLY ERROR". I DON'T KNOW WHAT THAT MEANS, I CAN'T FIND IT IN THE TROUBLESHOOTING SECTION.!! I JUST CHANGED THE BLACK INK CARTRIAGE AND THAT INK WASTE STORAGE THING. MY CYRAN COLOR IS LOW, I DON'T THINK THAT HAS ANYTHING TO DO WITH IT. WHEN THE ERROR COMES UP IT WONT PRINT, I HAVE TO TURN IT OFF FOR A COUPLE SECONDS THEN BACK ON REPRINT IT THEN IT WORKS, HOWEVER THERE IS A LIGHTER INK BAR RUNNING VERTICAL THE WHOLE PAGE AND ABOUT 2" WIDE. PLEASE HELP. THANK YOU

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  • jlhsi Nov 20, 2008

    I can't find my answer.

  • kbarrie Nov 26, 2008

    My printer keeps throwing a BLACK TONER SUPPLY ERROR message. The black toner cartridge is new, I even replaced it with another one thinking the first one was bad. I turn the printer off and now I get a faded area print on the left side of all documents. I have checks to print and need any answer

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For anyone with a similar issue viewing this page (like me), first take a look at this video: http://www.youtube.com/watch?v=Ipw1RjwzUDg
You want to follow those instructions and see if they work for you. If they don't, which they probably won't, take a look inside the black toner transfer unit (by removing the metal plate with the 5 screws, see video for further instructions), if the transfer unit is empty then this probably means the printer does not supply enough toner to the transfer unit. You could compare the amount of toner inside the transfer unit with that of another colour and you'll will probably find that there is comparatively barely any black toner in there. A temporary fix would be to manually add toner to the transfer unit by simply pouring it in there, after which the printer should print perfectly again. You might need to actually drill a hole in the black toner cartridge or buy a toner refill kit. Of course this is only a temporary fix and you'll have to do it again once you get the same error message. Unfortunately I'm not yet aware of a permanent solution.

Posted on Mar 06, 2013

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SOURCE: Printer worked fine for a long time, then black

Hello,
Issue seems to be linked with the printer's scanning unit.
Thanks

Posted on Jan 04, 2011

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