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Amilo pi 2530 laptop Freezing problem

Hi, i wonder if you can help me...
i have a amilo pi 2530 pc and it seems to freeze when i run heavy programs such as facebook or if i do many things together at the same time. I have downloaded software from the Fujitsu Siemens website which tests your whole system for errors or faults, however, this has said that everything is working correctly...

Does anyone know a solution or should i just take it to the shop?
thanks

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  • racheal131 Nov 20, 2008

    Thanks so much for the reply.

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Yes i have a pretty good idea of what might be causing the problem

My first thought would be to immediately check the processor fan for dust build up on the heats ink since a pretty common issue with allot of laptops is that a small layer of dust builds up on the heatsink sort of like a thin blanket that prevents the air from cooling the heatsink like it is supposed to and that of course causes the cpu to overheat at first and one of the first signs of overheating is the whole thing freezing up.. And at first it may just happen when doing something extensive that requires allot of cpu power but after a while as the dust layer gets a little thicker it will happen more frequently and could result in a dead cpu after a while. (I have seen this situation countless times)

only problem is that if there is not an access door (removable piece of plastic) on the bottom that allows direct access to cpu fan and heatsink then you will probably have to take apart the laptop somewhat to be able to see if that is the problem (if you do not feel comfortable taking apart the laptop then I would suggest taking it in and having it checked as soon as possible) since there is really no way to shine a flash light into the vents and see the dust because the layer of dust builds up on the other side of the fan and is usually impossible to see through the vent.

NOTE: if you’re going to be attempting to do the repair yourself try to make note or which screws you remove from where since some of them are different lengths for a reason And be extra careful of ribbon wire connections when separating panels and so on
On most laptops you can usually get to the CPU heatsink by removing a few screws from the bottom and lifting up the keyboard and then removing the heatshield
But i can not recall the exact procedure for your model (most laptops you start by removing two screws on the bottom that hold on the peice of plastic directly above the keyboard between the hinges and then the keyboard can usually be lifted towards you (but be carfull of ribbon cable that connects keyboard since the little plastic clips that hold it in can break pretty easy and there is no way possiblt to make it stay plugged in without the little plastic clip)
Also you must be extra carefull removing the plastic panel above the keyboard
But if you are not real familiar with taking apart laptops then you might want to take it in and have it done since it shouldnt cost that much since its not like they will be doing a MB replacement or anything.
Note : when checking the heatsink for dust it is best to leave it mounted in the laptop on the cpu and carefully removing the layer of dust with a little brush or something (it doesnt have to be cleaned spotless just as long as the thick layer is gone)
removing the cpu can be quite risky since all it takes is one tiny little scratch or nick in it and it is all over and the cpu will have to be replaced

Posted on Nov 20, 2008

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