Question about HP NC4010 Notebook

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I want to recover the system with f10

I updated the ram and when i rebooted, windows would not load, i do not have a disc drive and do not have the original discs anyway, i wish to recover the system but when i press f10 on start up all i get is the bios. anyone please help. is there a phone number i can call in the UK?

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  • mr_bojangles Nov 20, 2008

    thanx for reply, i did what you sugested but to no avail, the ram (500) is built into these units and there is space to add extra, i removed the added ram and when rebooted it asked to accept the change, i did so but i got a message saying a dll was missing, how can i recover wiyhout the discs?

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1 Answer

Try using a different RAM Module, maybe the RAM you installed is incompatible. Put the original RAM and look if the system start as usual.
After a RAM upgrade, it isn't neccessary to reinstall anything, the OS will detect the new RAM and will make it usable. No drivers, no recovery, nothing else is needed.
If the system fails to start after the upgrade, there is a problem with the new RAM module installed or possibly a latency conflict with the module that came with the PC and the new one.

Posted on Nov 20, 2008

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Recovering your computer without recovery discs
Creating recovery discs (or USB storage device solution)
Ordering recovery discs from HP in the United States and Canada
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Contacting Support
HP recovery discs can be used to return a computer's software configuration to its original condition. HP provides a recovery solution on the hard drive, but it is still a good idea to keep recovery discs stored in a safe place in the event of a hard drive failure. Use the sections in this document to obtain a recovery solution that works best for you.
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NOTE:HP computers designed for commercial use, such as Workstations or Pro series, use "Operating System" or "HP Restore Plus" DVDs. To order these types of discs, go to the HP Replacement Part Store . Recovering your computer without recovery discs You may not need recovery discs to recover the software on your computer. HP provides a recovery solution on a separate area of the hard drive. If the hard drive is still functional, you can still perform an HP system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.
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