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Re: PSS26PSTA SS - Only dispenses crushed ice.
Remove the ice dispenser bucket. You will see a square hole at the back wall with a horizontal rod in it. You should be able to move it up and down with you fingers. If not, it may just be frozen. Warm it with a hair blower and try again. If still no luck, the WR62X58 dispenser solenoid may be burnt out / melted and need to be replaced. It is attached to the metal just above and behind that square hole. The removable tray at the bottom of the dispenser recess is a part number WR17X12133 for a PSS26PSTA SS. Contact any GE servicing dealer or general appliance servicer near you to get one. You can get parts direct from GE also, but the won't be any cheaper, and you may pay more shipping and handling.
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check to see if you ice bin has full size ice cube in it... if there is then you dispense is stuck in the crush mode check to see if there is something keep the crushing wheels from releasing... other than that it could be the control on the door..hope this helps
This is normal if you have previously used the crushed ice mode. The refrigerator will continue to dispense crushed ice for some time until the reserves are depleted. If this continues for a longer period then shut down the refrigerator and remove the dispenser compartment, clean any remaining ice and reinstall it. Start the power supply and wait 5 hours for the ice to form. Use the cube mode and you will surely obtain ice cubes.
If the dispensor light switches to cubed or crushed , the panel is good . Remove the ice bin , and hold the light switch in . Press the arm for CRUSHED ice , and if you hear a buzzing or hum , then the auger motor is frozen . Use a hair dryer directly on the " forks " for a while , ocasionally holding switch and activating arm , until the forks move . Lower the freezer temp slightly and reinstall the ice bin .
I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.
I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.
Take the outer frame off the dispenser area with a plastic putty knife. Start at the bottom and gently pry off, trying not to snap off plastic tabs that extend into door. Most likely you will have to replace the "interface" (part #
WR55X10415) It is the small board where you select water / crushed ice / cubed ice. Relatively easy to replace. good luck.
need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see
You may not need to replace the solenoid. If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice. Test it manually with your hand, it should be free to move up and down. If not, then it is frozen with ice. Remove the ice dispenser and let it thaw and dry out. You should then be able to move to rod and it will work fine, at least until it freezes again. Anyone know how to prevent it from freezing up? Its a continual problem for me