Question about Office Equipment & Supplies

2 Answers

Canon Pixma MX310 Office printer. continues to jam paper. in the maintenance panel i cannot perform an alignment check or deepclean. Attempt to copy feeds a whole sheet thru and chokes on the 2nd piece. I may have a warranty on it , just trying to fix it for a friend. Cartridges are new. restored to factory settings. no luck.. any help out there.. or just toss the machine in a pit that's on fire.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

As i was posting here. I instructed my elder friend to perform the 'Clean Print Roller' routine from the user manual. After 3 times he said it started to work. Thnks for your inputs.

Posted on Nov 25, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 130 Answers

Printers that jam usually have worn feed rollers, some where in the machine, or a bad sensor. If worn feed rollers are the problem the paper usually jams in different locations in the machine. If a sensor is bad the paper usually jams in the same spot each time paper is fed into the machine. A new machine does not have worn rollers, but could have a broken sensor. It sounds like the a roller might be worn. There is a company called Tech Support that use to sell a cleaning fluid for paper feed rollers. You can use alcohol but alcohol dries out rubber, but you can use it to diagnose the problem. Clean all visible rollers. Especially the rollers that the paper jams between.

Posted on Nov 20, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printer displays alarm and indicates there is a paper jam. However, there is no paper jammed. What can be the problem?


Could be dirt blocking a sensor, damaged sensor, or paper pieces where the sensor can pick them up.

Mar 03, 2016 | Canon Pixma Mx310 Office All-in-one...

1 Answer

Why does my Canon printer MX310 show paper jam when there is no paper jammed?


Hi

try switching printer off & on. If that doesn't work, check the paper path for stray bits of paper or another obstruction.

Sep 20, 2014 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How to open the paper path of a canon MX371 to remove paper jammed


Description:

A paper jam has occurred during printing.
Resolution:
1.Locate and remove the jammed paper from the printer.
2.Press the [Resume/Cancel] button on the device to continue printing.
Great Tech Support by TechbuddiesOnline Call 1 855 517 2433

Jun 03, 2014 | Canon PIXMA MX310 All-In-One Printer

1 Answer

NO BLACK PRINTING on my Canon mx310 printer. in case of misprint please align head


Hi,

Follow the steps below to align the printer

  1. Press and release the On/Off button located in the upper left-hand corner of the operations panel to turn the power on. Open the sheet feed cover on the rear paper tray. Pull out the paper support until it stops at its fully extended position.
  2. 2 Open the paper output tray. Flip the paper output tray extension out. Load a sheet of letter-sized plain paper in the rear tray. Slide the paper guide to the right until it is snug against the left side of the paper.
  3. 3 Press and release the Home button on the control panel. The Home screen will be displayed on the LCD panel. Press the Up or Down Arrow button to scroll through the menu. Select the Settings option. Press and release the OK button. Select the Maintenance option. Press and release the OK button. Select the Auto head align option. Press and release the OK button.
  4. 4 Wait for the confirmation screen to be displayed on the LCD panel. Select the Yes option. Press and release the OK button. Wait for the printer to automatically align the print head and print the alignment sheet. This process should take approximately 4 minutes.

Regards,
Shawn

Feb 03, 2011 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Alram light


Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual

Click on the Troubleshooting heading.
If you have an error message code, click on the heading ->
An Error Message is Displayed on the LCD.

Also suggest you click on the heading -> Problems Sending Faxes.

See if the information provided has a solution to your problem.

Apr 22, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon mx310-cant even figure out how to copy!


Canon PIXMA MX310 Office All-In-One Printer User Manual
here you go here is the manual for your printer hope it helps and thank you for using fixa

Jan 09, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Printer problem


My Canon MX310 doesn't like recycled ink cartridges, but doesn't do this.
Rjams

Jun 18, 2008 | Canon PIXMA MX310 All-In-One Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

231 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

100340 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

66563 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...