Question about Finis Swi MP3 Player

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The computer is not recognizing swim mp3

When I first plugged in my swim mp3 player the green light came on and it charged. The second time I plugged in the mp3 player to the same usp port no green light is comming on. Could I have damaged it already. I am so annoyed. I don't have the patience for this and I don't have the money to waste. Is there a warranty on this device.

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  • Anonymous Mar 22, 2014

    after plugging my finis neptune mp3 player into my computer i get "device not recognized" error message along with windows error message 43 (driver not recognized). any idea how to resolve this?

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Thanks for contacting us and letting us know about this problem! I will happy to assist you in the problem you have with your SwiMp3 over at our support site and if you fill out a ticket I can further process your information. Please visit finisinc.com/support and Ill be happy to assist you. Thanks!

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Suzi,

Depending on which model Swimp3 you have, the battery life may vary. At the most you should expect about 6 hours of play time before it needs to recharge.

One mistake we have had customers make is they plug it in to the computer to recharge, but then cut off the power to the computer. If you are using the computer to recharge your Swimp3 Player you will have to leave the computer power on.

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If you find this solution doesn't work, you may want to try resetting the player by pressing and holding the RESET button.

I hope this helps with your Swimp3.

Good Luck

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