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My acer laptop is frozen on the user password page. the touch pad mouse is not working and i cannot sign into my laptop

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  • Anonymous Dec 23, 2008

    same problem, but despite restarting computer and taking the battery out/in again, the problem has not been fixed. Need help. Thanks

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  • 340 Answers

Did you try to cold boot (ie turn of the computer and back on again).
- if thats not pasible, then remove the battery, - that should do the trick.
-- dont forget to vote if this help you.
/Teis

Posted on Nov 20, 2008

  • Teis Thomsen
    Teis Thomsen Dec 05, 2008

    When less than a quarter feel the need to vote for the effort some of us at FixYou offer, I think to myself, ”is it worth it”.

    They get help, and do not care to thank you; “thank you” do not cost a dime, so why????

    /Teis

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1 Answer

Acer aspire 1642 frozen mouse


Connect an external USB mouse to get at least the cursor to work, then download the latest touch pad drivers from Acer's site

Check that you have not disabled the mouse pad (FN and F7?)

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file:///C:/Documents%20and%20Settings/GX-620/Desktop/TouchPad_ALPS_v.7.0.1101.14_Vistax86.zip

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1 Answer

Frozen touchpad


Did you try the Fn+F7 combo, the F7 is usually assigned to the touchpad and is indicated by an icon that's relevant.

This works on most notebooks to turn on or off the touchpad.

Let me know, as this can also be turned on or off in the bios setup pages. Press F2 or F10 (it varies) to enter your bios setup screens. In these pages is a setting for touch pad only, mouse only or touch pad and mouse or serial. You might check that.

Regards,
Worldvet

Jul 30, 2008 | Computers & Internet

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