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My acer laptop is frozen on the user password page. the touch pad mouse is not working and i cannot sign into my laptop

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  • Anonymous Dec 23, 2008

    same problem, but despite restarting computer and taking the battery out/in again, the problem has not been fixed. Need help. Thanks

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  • 340 Answers

Did you try to cold boot (ie turn of the computer and back on again).
- if thats not pasible, then remove the battery, - that should do the trick.
-- dont forget to vote if this help you.
/Teis

Posted on Nov 20, 2008

  • Teis Thomsen
    Teis Thomsen Dec 05, 2008

    When less than a quarter feel the need to vote for the effort some of us at FixYou offer, I think to myself, ”is it worth it”.

    They get help, and do not care to thank you; “thank you” do not cost a dime, so why????

    /Teis

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Hard to understand what the problem is but will try.

run anti virus and anti spy ware programs

remove any programs you have installed just prior to the problem occurring.

remove any new peripherals you have connected,
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remove clean and re-insert ram chips,

if more than one ,

try one at a time ,as one may have a problem and need replacing.

that's a start,need more help just ask

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My pointer is down...


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