Question about Sony NWZ-E438F Digital Media Player

2 Answers

My Laptop wont recognize my mp3 player Sony walkman NWZ-E438FBLK

I plug my walkman to my laptop XP PRO and it does not read it. It makes that noise when it connects and then real quick it makes the other noise when it disconnects.

Posted by on

  • 5 more comments 
  • Anonymous Dec 24, 2008


  • shinyhunter Dec 25, 2008

    I'm trying to connect it to my desktop computer, and even tech support gave up on me.

  • Anonymous Dec 29, 2008

    Sony Walkman connects to my PC, then 30 seconds later it disconnects and the Driver gets fragged. Tech Support has been unable to help me fix this. I returned my original, got a new one and the same thing is happening.

  • Anonymous Jan 10, 2009

    I have the same problem but my laptop has not been modified at all and I am not priveledged enough to have a PS3 to help me out. I have been able to get it to connect once after I went thru Geek Squad, who gave up on me, Sony Tech support who just had me uninstall the driver and reboot my computer. When I got back up after the reboot it magically worked again, without reinstalling the driver which i found odd but I didn't care cuz it worked but now back to not recognizing it nor will it seem to charge. The battery icon on the device seems to be charging but when I go to use it the battery icon says its not charged!! 

  • Anonymous Jan 24, 2009

    Exactly the same prob as the OP.

  • parisaca1 Mar 28, 2009

    its same with my computer and now its installed as another device and i cant transfer anything to it help!?!?!?

  • dangegirl Apr 05, 2009

    I am having this problem also...I've only owned this thing for approximately 2 weeks now. It worked fine at first. I loaded approximately 500 songs onto it and have been trying to load additional. When I connect the USB cable, the screen comes alive and I only get the CONNECTING message...that's it, and the Content Transfer program is not picking up that it is connected. I went to the Sony site and even downloaded Content Transfer 1.1. I also downloaded Media Manager for Walkman 1.2. Still nothing. I'm concluding that Sony has produced and is knowingly still selling defective products (see this article from 2006:



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Was having the same problem. All I did was plug it into my usb port in my laptop, made sure HOLD wasn't on, and then hit the reset button. A few seconds later my computer recognized it. All the songs and everything I had on there previously are still all there. Hope this helps. :)

Posted on May 12, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Happens to me too... it still lets you upload music and stuff
but not recharge the battery, WHY?
in the manual it says "sometimes to cannot charge ur walkman if the computer has been modified."
What do i do?
charge it on my ps3
Hope this helps u

Posted on Dec 27, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi, I have this problem with my Sony walkman NWZ-B152F that when ever have I connected with my PC, it does not open or gets charged. the minimum PC configuration are all met yet the promble persist and in...

I own this same MP3 player. Had this happen to me and I have a great laptop too. Just out of the blue it would not work in any of my USB ports. When your MP3 is plugged into your USB port you should be able to click on "devices" and go to your MP3 player and there should be a option to fix the driver. It will update the driver for the MP3 player. What's happening is your driver is not recognizing the MP3 player. No biggie, you just have to make it recognize it again.
Regards, Tony

Apr 15, 2011 | Sony Walkman NWZ-B135 MP3 Player

1 Answer

My Mp3 wont connect to my computer anymore after

Hi, I have got the same issue as you. So take the CD that was delivered with the Sony Walkman and reinstall it in your PC. Then your PC will recognize your Walkman again.

Sep 21, 2009 | Sony Walkman NWZ-S616F MP3 Player

1 Answer

Sony Walkman NWZ-A826 will not conect to laptop via usb cable

I experienced exactly the same problem on my laptop (Vista Home Premium) after upgrading to NIS 2009.

From Control Panel, I went to Device Manager. Under Portable Devices there was a yellow exclamation mark aginst my walkman (Micosoft Code 19 error). I read around a bit before deciding to click Uninstall. Once that was complete, I clicked on Scan for hardware changes, and hey presto my walkman was recognised again.

This is almost certainly connected with NIS 2009 installation as my walkman was recognised by another laptop (XP) which is NIS 2009-free.

Jun 03, 2009 | Sony Network Walkman NW-E005 MP3 Player

1 Answer

How do i make my mp3 connect with my computer

I had the same problem. I had not had any problems for months and suddenly it wouldn't connect. I got on live chat w/ Sony (3 times) and finally got someone who seemed to know what they were doing. I have a Sony computer and they had to send me a link for a USB "patch". After downloading it, it fixed it.

Jun 02, 2009 | Sony Walkman NWZ-S616F MP3 Player

1 Answer

Media Manager for Walkman 1.2 does not recognize Sony NWZ-S615F

look up here:

Feb 03, 2009 | Sony Walkman NWZ-S616F MP3 Player

1 Answer

Lost down load disc

buy a new usb cable from sony

Dec 09, 2008 | Sony Walkman NWZ-S616F MP3 Player

Not finding what you are looking for?
Sony NWZ-E438F Digital Media Player Logo

1,478 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers


Level 3 Expert

5515 Answers

The Knight
The Knight

Level 3 Expert

75767 Answers

Are you a Sony Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides