Question about Xerox Phaser 6250N Printer

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Phaser 6250 transfer roller

Hi, I have a Xerox Phaser 6250 that recently noted it needed a new transfer roller. I installed the new transfer roller and it still shows the 'Replace Transfer Roller' message. I have cleaned all of the sensors I have found around the transfer roller area with no luck. How can this be cleared so it can register the new transfer roller?

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Re: phaser 6250 transfer roller

Hi clwest: I hope that this will help you.

Transfer Roller is at End of Life
■ Print the Supplies Usage page to verify the remaining life and Transfer
Roller install date.
■ Cycle printer power.
■ If the problem persists, follow the procedure below
Look at the clear plastic window on the Transfer Roller. If toner is present in the
center of the window the Transfer Roller is at end of life and needs to be
replaced. If no toner is visible, try cleaning the CTD (ADC) Sensor.
The “Transfer Roller is at End of Life” is a warning. “Replace Transfer Roller” is
a hard stop.

Posted on Jan 10, 2009

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I have a XEROX 6200 Printer. I tried to do the solutions above, but I did not have those options in the Maintenance Menu. I pulled out the Transfer Roller Unit and opened up the two screws on top. When I pulled the top, it was loaded with toner. I poured out all that toner in the trash and blew out the rest with a air gun till it was clean. Be careful of the two white gears on the side, when you take off the top. You don't want to lose them. Anyhow, I reassembled the unit back and stuck it back into the printer and the error message was gone. Yeayyyyyyyyy!

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Replace Transfer Roller

In the Phaser 6250 Color Laser Printer Service Manual (which I had to have emailed to me from my toner supplier since it is not available to the general public) I went to Chapter 6 - Error Messages and Codes. I had to reboot the printer. Here is the procedure.

Entering by rebooting the printer:

1. Turn the printer power OFF
2. Hold down the Back and Information buttons simutaneously and turn the printer
back on.
3. Continue to hold the buttons until the following message is displayed on the front
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4. The front panel displays the Service Diagnostics Menu.

On the display is a menu. Find Transfer Roller. Press enter on this menu where it says Toner Waste (Not Full). Back out of the menu.

All of a sudden the machine came to life. You may have to turn off the printer and turn it back on again.

Good Luck

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4 Answers

Xerox Phaser 6250N Jam at Registration Roller

I use to have the same problem, but downloaded a fuser patch at the Xerox site:,kb=Phaser_6250,company=%7B5AC8CA72-62D5-4658-8D6F-D2F393C98A63%7D,ts=xo,ques=ref%28security_level%29:1,ques=ref%28Country%29:45,/,case=R1001052703

if that link doesn't work, go to the Xerox site and look in the area:

Home > Support & Drivers > Phaser 6250 > Knowledge Base
ID: R1001052703Phaser 6250 Support Knowledge Base Jam at Registration Roller (code Jam RR)

Follow the instructions and hopefully your printer problem will be resolved.

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1 Answer

Phaser 6250 "Ram error" (?)

TRY FIRST (Solutions without parts):
For a continuous RAM Error message, try cleaning RAM contacts and reseating RAM.
NOTE: Third-party or generic RAM is not covered by warranty or service contract and should be removed for troubleshooting purposes.

Replace RAM. If problem is not resolved, replace the Image Processor board. Please Note:
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1 Answer

Xerox Phaser 6250 started printing bad

That really sounds like the imaging unit cleaner has an issue.
If you have one try the imaging unit, I really suspect that is your problem.
Black is Faded or Missing Step 1 Clean the Laser Windows and Remove Excess Toner From the Imaging Unit Step 2 Check or Replace the Imaging Unit Gear Retaining Pin Step 3 Replace the Imaging Unit (installation instructions) ic-film.gif
See if this link works. Xerox is infameous for these not working.,/?St=842,E=0000000000019251353,K=6024,Sxi=13,Case=obj(19377)

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2 Answers

Phaser 7700 Accumulator Belt Replaced, upon startup there is an error


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1. Check that all shipping restraits have been removed.

1. Test the 1st BTR motor in diagnostics to verify proper operation. 2. Test the 1st BTR sensor in diagnostics, then run the 1st BTR motor test and recheck the 1st BTR sensor. Sensor state should alternate between L and H. The sensor is part of the accumulator belt.

PARTS:Parts are listed in the order of highest probability for repair.
116177400 1 *KIT IBT - UNIT

1. Clean feed rollers, exit rollers and guides; replace if
2. Clean feed rollers and exit rollers only when dust or
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3. Remove and clean all paper trays.
4. Clean the Laser Scanner Unit window.
5. Inspect the image density sensors; clean if necessary.
6. Inspect the accumulator belt home sensor; clean if
7. Inspect the fuser assembly; clean if necessary.
8. Print the Error Log, diagnose and repair any problems as
9. Print the Usage Profile, diagnose and repair any
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10. Check version of all installed firmware; as
appropriate, install the latest version of firmware.
11. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt

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2 Answers

Xerox Phaser 6250

How Brave is Jan?

Doubt it be the fuser(100 000life), "just magenta dots".... fuser would be "all smudged" or "black marks" , "the print rubs off" , "paper is creasing or jamming"

Can prove it by stopping a print (open door) when paper is1/2 way threw machine, you need to stop it before it goes threw the hot bit, so you can tell if the hot bit (fuser) puts the marks on the paper.

Transfer roller one would expect to effect whole print Smudged/Faint,uneven density

It will be the imaging unit ( 30 000 pagelife Ouch$ ) or possible leaking toner (if aftermarket)

Remove imaging unit and inspect film you should find image of lines, dots are usually chips or sticky stuff on drum surface, carefull no oily human fingers on surface please.

When stopping machine mid print and perfecting your timing, pull out the imaging unit and look at replica of your print notice if marked and where.

Hope this helps

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1 Answer

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