Question about Brother MFC-9420CN All-In-One Laser Printer

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Fuser problem with Brother MFC 9420CN laser all in one

Hi,

The roller in the fuser unit in my printer Brother MFC 9420CN has got burnt marks and leaves marks on the paper. Is it possible to just change the roller in the fuser unit, and if yes where can I get this from ?

I am in Australia and the machine is 220 volt, can I order the fuser from United states and replace it in my machine (Assuming all parts from USA are designed to be for a 110 volt machine.

Please help.

Thanks.

Inderjeet.

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  • woody013 Dec 02, 2008

    well...I find that refurbished accesssory parts for the 9420cn almost nonexistent...fuser, transfer roller assembly, opc belt...it should not be that difficult or better yet...how about a site that will step by step address the issues and then reset the print for another 30k pages. Any one know of such information. I have a problem with any retailer who runs a product then two years later offers another product that is half price but using the same parts from the previous product which now has been discontinued.

    Help... Thanks!


  • Anonymous Dec 02, 2008

    did you ever find a new roller for you fuser unit? If so where? thanks!

    Hank


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Unplug the printer and allow it to cool.  Then gently wipe off the surface of the photo-sensitive drum with a cotton swab.  If this doesn't work you may need to replace the drum.

Posted on Dec 02, 2008

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1 Answer

How do i reset the life of the fuser on the mfc 9420


Actually the Replace Fuser message on these specific models sometime fail to reset after you replace the part.

If this happens:
Press Menu 6,3 and then select option 4 (Fuser)
Press okay
Press Stop/Exit

If you haven't replaced the unit then you should try that first.

Additionally If you are an unhelpful troll, don't post your ad-homonym attack as a solution.

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