Both freezer and refridge wont get cold - GE (PSS26MSRSS) Side by Side Refrigerator

What is the complete model number of your unit?

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator

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heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101

inside the back of your freezer there are two holes that lead to your refrige there is also a fan with a small motor attached is the fan blowing the air fromthe freezer into the refridge section also are the two holes plugged up with ice these are some of the first things that you should be checking turning that switch basicly jut opens the damper door that goes fromthe freezer to the fridge so in allactuality if the door is pluged with ice or the air isnt being pushed through those holes your refridge wont get that cold also another thing to check would be the operation of that small damper door if you do have a fan runnning and do not have ice but if the door is always closed this could also cause this problem hope this helps

i'm guessing your fridge is over - packed with alot of food - i found if i made more space - temperature returned to normal cooling.
hope this helps
marneypants

This is a malfunction of the control board. The control board is telling the refridge side that it is plenty cold - so it doesn't divert the cold air needed to keep the refridge side cool enough. Check to see the the coils in the freezer are frozen - if they are, unplug the unit and defrost with a hair dryer. Dry up the water and turn it back on - that should solve your problem.

If your freezer is getting down close to zero degrees (F) then I doubt that your refrigerant is low. The most common cause of the refrigerator section not getting cool (approximately 40 degrees (f)) is a fan that pulls the coils in the freezer into the refrigerator has failed. A very common failure of a cheep little fan motor. Normally that fan is behind a panel in the freezer section at the bottom. Determine where the cold air in the refrigerator section normally enters and the fan will be above there.

You have ice on the temp control door that has blocked air flow. You will need to pull off the back inside panel of the freezer and de-ice it or have a tech do it and test the defrost controller. That is most likely the reason for the freeze up in the first place. Hope this helps. Good luck.

check the vent that lets air from the freezer goes to the refrigerator. A control knob operates the amount of opening through the vent with a flap. makes the flap is not stuck, and responds to the knob, this is all mechanically link.

if not getting down to temp. it wont make ice.your ref. should be working by now.you need to call where you bought it and they will have some one come out.