Question about GE 25 in. Nautilus GSC3400J Free-standing Dishwasher
The machine goes through the cycle, but doesn't fill with water. This happened initially once or twice and always resolved when the handle was opened and reclosed. This time, cannot get the water going.
The Water Inlet Valve is not Working. This is a small piece at the bottom of the dishwasher where the inlet hose connects to. The Valve is stuck and water will not enter the dishwasher itself. Of course this is one of the most expensive pieces of the dishwasher to replace!
Posted on Jul 26, 2008
Check disposer plug. If a garbage disposer has been recently installed, it is possible the disposer drain plug was not removed. The drain plug is a plastic piece in the disposer that blocks the hole where the dishwasher hose connects. Also check the hose connected to the disposal. Mine apparently had a kink in it. When I straightened the hose the dishwasher drained at full speed (I recently had a plumber re-route a hot waterline. He must has bent the hose). Hope this helps. If not go to the GE website. That's where I found my answer.
Posted on Sep 29, 2008
If your dishwasher is cleaning poorly, check these:
Water-inlet valve Most cleaning problems are caused by the dishwasher not getting enough wash water, so the water-inlet valve is often to blame. This valve is usually at the bottom left or right of the dishwasher, behind the lower access panel. It's the device with the main water line from the house, a rubber tube to the dishwasher, and two wires attached to it.
When a water-inlet valve is defective, you may hear the sound that's usually referred to as "water hammer." If the water-inlet valve is defective, you need to completely replace it.
Dishwasher Water Inlet Valve Replacement
Be sure to read and understand any instructions that come with the new water inlet valve.
Step 1. Disconnect the dishwasher from its power source.
Note: Dishwashers are usually wired directly to the home’s electrical system. To disconnect the power, switch off the circuit breaker or remove the fuse for the electrical circuit the dishwasher is attached to. Try to turn the unit on after disconnecting the power to be sure you were successful.
CAUTION: If you’re not sure you’ve shut off the power properly, DO NOT CONTINUE. Call a qualified appliance repair technician to complete the repair.
Step 2. Turn off the water supply to the dishwasher. This is usually underneath the kitchen sink or in the basement or crawlspace near the location of the dishwasher. Pliers may be helpful here.
Note: If there are no shut-off valves, you must shut the water off at the main water supply valve for your home.
Step 3. Remove the lower panel(s) of the dishwasher. These are usually held by 2 to 4 screws at the upper and lower corners of the panel(s).
The inlet valve is usually near the front of the dishwasher. Attached to the valve you’ll see: 2 or 4 wires, the water supply line from the house and the water feed line that goes to the dishwasher.
Step 4. Remove the household water supply line from the valve. The line is usually secured with a brass compression nut. The water supply line is usually copper or braided stainless steel.
CAUTION: Water supply line may be hot.
Step 5. Remove the fitting from the valve the water supply line was attached to. This fitting may be very difficult to remove. It may help to put the valve into a vice in order to remove the fitting. If you cannot remove it, replace it. The fitting is not an appliance part but a plumbing part that is available at most hardware stores.
Step 6. Remove the screws holding the valve to the dishwasher frame.
Step 7. Label the wires to the valve so you’ll be sure to reattach them correctly.
Step 8. Remove the wires from the valve.
Step 9. Remove the clamp on the black rubber water discharge tube and pull the tube off of the valve.
Step 10. Reinstall the old fitting (or a replacement fitting if necessary) onto the new valve the water supply line was attached to. Use Teflon tape or pipe joint compound as a thread sealant. Make this fitting tight to prevent leaks. Make sure that the fitting points in the same direction as the old one so that the water supply line will meet up with it properly.
Step 11. Install the new valve in the reverse order of the removal instructions.
Note: The water supply line is under high pressure. Be sure to tighten the fittings properly.
Step 12. Turn on the water to the machine, and check for and correct any leaks.
Step 13. Reinstall the access panel(s). Restore the power to the dishwasher and test.
Note: You may have to let the dishwasher run a few minutes before it reaches the next water fill cycle.
Internal filters Every dishwasher has some type of filter to keep large food particles and foreign objects away from the pump assembly:
Drain valve Some dishwashers have a valve (or gate) that should open only during draining. If debris lodges in the valve, it can't close properly, so water drains out during the wash cycle. Most dishwashers drain into the garbage disposer. If yours does that, listen for water flowing into the disposer during the wash cycle. If you can hear it then, the drain valve may be clogged.
Spray arms There's a spray arm at the bottom of your dishwasher--it may have a tall spray tube mounted to the center of it. There may also be a spray arm located directly beneath the upper rack of dishes and/or above the upper rack.
If debris is blocking the holes in the spray arms where the water comes out, it could cause cleaning problems. Regularly inspect each of the spray arms and clean out the holes as necessary.
Water temperature To get the best cleaning results, the water entering your dishwasher needs to be hot enough. Try running the hot water in your kitchen sink for about 30 seconds before starting the dishwasher, to pre-heat it. Also, if your dishwasher lets you select a higher wash or rinse temperature, try that to see if it helps.
To check the temperature of the hot water that comes from your kitchen faucet use a waterproof thermometer. If the water isn't 120 degrees Fahrenheit, your dishwasher may have trouble getting your dishes clean. You could increase the temperature of the hot water to the whole house--and therefore the dishwasher--by adjusting the hot water heater thermostat.
Warning! To lessen the risk of scalding, don't set the hot water heater temperature higher than 120 degrees Fahrenheit.
Detergent cup Dishwashers don't perform their best if detergent is introduced only at the beginning of a cycle, so add detergent to both parts of the cup.
Posted on Nov 19, 2008
Model # should be on inside of tub wall....but any way...
This is a typical GE problem which I have seen many times...When a DW sets for a while not being used...the motor often freezes up....Take the front (lower panel off....find the motor assembly...(with the DW unplugged!!...very important)reach in with you hand or a screw driver...preferably your hand...at the back of the motor...there should be a impeller blade...you should be able to reach in with a finger and pull it down..it may be resistant so find a way to hold it in place as you reach up to the next impller blade and pull down further...finally it will all of a sudden free up....after which you plug it back in and start it up...I am also including a step by step (no drain problem check list as you may run into an issue like this if it has not been operated for a while ....notice article # 5).
1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.
If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.
Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.
2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.
Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.
4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.
Replace the motor if defective.
Replace if defective (note: uncommon problem).
I hope this helps...it is always useful to include the Model #...more specific instructions can then be provided
Good Luck and good day.....please rate my effort...the Fang
Posted on Mar 28, 2009
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