Question about Onkyo TX-DS898 Receiver

1 Answer

No sound from rear speakers

I am trying to set up a 5.1 system and find the receiver and the manual to be very confusing. If I hook up the rear speakers to the "SURROUND BACK/ZONE 2" I do not get any sound unless I change the configuration to "Activated". I have checked volume levels, etc, etc. If I set to "Activated", of course I am just getting stereo sound from those speakers - not surround sound. Am I correct that "Not Activated" should be selected for 5.1 sound in the same room with no Zone 2 speakers??
Could you please outline for me all the most common settings for setting up the receiver for 5.1. I have been trying for days to get this set up properly for use with my TV, CD player, and DVD player.
THANKS for any help.
Rick

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1 Answer

  • Official Brand Answer
  • 333 Answers

Hello, the setting must be "Not Activated" That is for zone 2 setup. If you are setting up 5 speakers the rear speakers should be connected to surround not surround back. Thank you Onkyo USA.

Posted on Mar 27, 2017

6 Suggested Answers

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Posted on Jan 02, 2017

robotek
  • 1512 Answers

SOURCE: Onkyo Zone 2 Problem

Hi there

The only reference i could find to this in the manual is on page 55, in your hardware settings. It relates to the menu settings for remote control configuration/zone 2 activation. Do you have a user manual to help you here? Hit the link above and enter an email address and you can down load one. Good Luck, any dramas,feel free to comment back to me here and we can sort it out)

regards
Graeme

Posted on Mar 08, 2008

  • 151 Answers

SOURCE: Zone 2 on Onkyo TX SR805 inoperable

HI pull down the flap on your amp and you will see buttons for zone 2 settings,press zone2 then level up this should work.

hope this helps .
CABLE GUY.

Posted on Aug 05, 2008

  • 12 Answers

SOURCE: onkyo 805 zone 2 problem

I just figured out what I was doing wrong last night. On the 806 at least, when zone 2 is not powered (receiver is set to act) there is a separate volume control 'level' that is on the receiver a couple buttons right of the zone 2 button. By default this level appeared to be set to -50db. As soon as I turned up this level sound came out of my zone two.

Posted on Jan 14, 2009

easyq
  • 144 Answers

SOURCE: TX-SR506 Bi-Amping

If you select bi-amping the device will use a second amp for your rear speakers, this indicates that in your setup menu you probably have deleted the rears (set to None). Try to find the settings for your rear speaker in your setupmenu and see if they are selected in normal operation.
If all fails, see if you can reset teh device back to factory settings, sometimes software can get confused after using for a while. Resetting should than fix most problems.

You can also check and see if there is maybe a software update available for your device, loading and installing is explained in either the file or on manufacturers site.

Posted on Apr 17, 2009

mlapres
  • 757 Answers

SOURCE: SURROUND FEATURE WONT WORK ERROR S10 WOULD APPEAR ON DISPLAY

Press and hold the VIDEO-1 button then press the SPEAKER A button and hold until "clear" is displayed. Then re-enter your setup menu, enable your surround speakers and if there is a decode priority select "PCM."

If your problems continue, contact Onkyo.

Posted on May 08, 2009

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Setup problem


To troubleshoot a speaker system where sound is not issuing from all speakers, please do the following:
  1. Verify that all cables are plugged in correctly. Make sure the rear and/or center/sub audio cable is plugged in to the correct port. On most surround sound cards, the rear audio port is black, the front audio port is green, and the center/sub audio port is orange. If you do not have a surround sound card, make sure you obtain the proper adapter (discussed in the next paragraph) or use surround sound emulation if your speaker system offers it. If you are not sure if you have a surround sound card, please check with the manufacturer of your sound card for details.
  2. Make sure your sound card supports the same amount of channels as your speaker system contains. For 4.1 systems, it should have a front and rear speaker jack on the card. For 5.1 systems, the card should have a front, rear, and center/sub, output. The card should be properly installed and configured. Please contact your sound card manufacturer for details. If you do not have a surround sound capable sound card, you can use the source selector switch or the M3D button on the controller unit (if available). You can also use an adapter to split the signal for the front and rear speakers. This type of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase this adapter at your local electronic store. Please refer to your manual if you do not know if your speaker system can emulate surround sound.
  3. Try connecting the speakers to a portable sound device such as a walkman or portable CD player. Plug the speakers into the headphone jack, but make sure the volume is lowered so the speakers are not over powered. You can do this for both the front, rear, center/sub speakers to verify that they work. If the speaker system works on the walkman, then you are experiencing a configuration issue with your sound card. Please contact your sound card manufacturer.
  4. Check the system Volume Control located in the System tray. Make sure that the volumes are at a reasonable level and are not checked for Muting.
Try these articles:

Manual

Setting up the Z5500 with PC, Mac, Xbox, Playstation, DVD Player, etc.

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

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Cheers!
IrishDruid

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Another way to solve this rear speakers problems is to go to the equalizer and have the system recognizes the sound coming out of all speakers. The AVR 745 comes with a microphone on the stick, using that to run the manual equalizer. It is the manual equalizer will set the rear speakers.

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