DVD not responding

try another dvd if the same your laser pick-up is defective . You could try a cleaner ,but in most cases if this works it is only temporary. Unfortunately the laser in all likelyhood will have to be replaced. Can be expencesive .

Mine freezes, and I have to unplug it from all electrical sources for it to begin reading again.

Andreas,

I'm having the same problem viewing DVD+RW discs. the DVD plays for a while then freezes. I've seen plenty of bad advice on this topics. Most people say "your laser is weak / dirty" and that is bullcrap. A weak laser won't freeze your whole player, and BTW, what standard are people using to comapre weak lasers to strong ones? And really, does the inside of your player get that dirty?

The problem of the whole player freezing up like you mentioned is a manufacturer defect for the player. You should return the product for a replacement. They will give you hassle about it, but stay strong!

To get your disc out, there should be a small pinhole by the tray. Poke an unbent paper clip in there to unlock the tray and then slide it out. You should be able to retrieve your disc.

Good luck with the repair department. - dave