Question about Harman Kardon DVD31 DVD Player

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DVD not responding

Hi! Today I put a cd in my HK DVD31 and started playing. After about 10-15 seconds it froze, no sound and the display showed the time the cd froze. I turned the DVD off and on again, still the same display message and no button other than the powerbutton is responding. I now plugged out he powerchord and when I plugged it in and restarted the dvd everything is black except from the blue light by the "on" button. Still no other button is responding and I can't get my cd out either. Is there someting I can do? /Andreas

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Re: DVD not responding

Mine freezes, and I have to unplug it from all electrical sources for it to begin reading again.

Posted on Feb 20, 2007

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Re: DVD not responding

Andreas, I'm having the same problem viewing DVD+RW discs. the DVD plays for a while then freezes. I've seen plenty of bad advice on this topics. Most people say "your laser is weak / dirty" and that is ****. A weak laser won't freeze your whole player, and BTW, what standard are people using to comapre weak lasers to strong ones? And really, does the inside of your player get that dirty? The problem of the whole player freezing up like you mentioned is a manufacturer defect for the player. You should return the product for a replacement. They will give you hassle about it, but stay strong! To get your disc out, there should be a small pinhole by the tray. Poke an unbent paper clip in there to unlock the tray and then slide it out. You should be able to retrieve your disc. Good luck with the repair department. - dave

Posted on Dec 22, 2006

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Re: DVD not responding

Try another dvd if the same your laser pick-up is defective . You could try a cleaner ,but in most cases if this works it is only temporary. Unfortunately the laser in all likelyhood will have to be replaced. Can be expencesive .

Posted on Dec 15, 2006

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